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Smile Direct Club

4.7

About this business

Location details

inside CVS, 5670 N Monroe St, Tallahassee, FL, 32303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7139 reviews
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Jordan Whitaker's profile image
Jordan Whitaker 
on Google
a year ago

Worst experience and still experiencing. On top of them pulling the $250 deposit out of my account twice and then making me pay another $250 (total $750), when I call to ask about my refund they act as if they have no idea what I’m referring to. The wrong aligners were printed and then multiple orders canceled without my permission. And now that I have my aligners I am unable to register or update anything about my progress because my account won’t allow me to. I’ve spoke with over 10 smile experts and every single one of th... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

Worst experience and still experiencing. On top of them pulling the $250 deposit out of my account twice and then making me pay another $250 (total $750), when I call to ask about my refund they act as if they have no idea what I’m referring to. The wrong aligners were printed and then multiple orders canceled without my permission. And now that I have my aligners I am unable to register or update anything about my progress because my account won’t allow me to. I’ve spoke with over 10 smile experts and every single one of th... read more

Holly Naughton's profile image
Holly Naughton 
on Google
2 years ago

Poor quality of retainers that cracked and lack of customer service with multiple calls to fix the issue. Total waste of $2000.00 with no return after multiple messages and calls. Don’t use this company!!!! 

eric finn's profile image
eric finn 
on Google
2 years ago

Horrible experience, they charged me immediately and three months later, I'm told that they are ready to ship and two weeks later that they aren't even in manufacturing yet. Worst customer experience I have ever had. 

Austin Randall's profile image
Austin Randall 
on Google
2 years ago

lidya was very nice and professional! however SDC is a scam 

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Frequently asked questions about Smile Direct Club

How is Smile Direct Club rated?

Smile Direct Club has a 4.7 star rating with 139 reviews. 

When is Smile Direct Club open?

Smile Direct Club is open now. It will close at 6:00 p.m.  

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