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Smile Design Dentistry - Lutz
- Cosmetic Dentists
- Keystone, FL
About this business
Location details
5306 Van Dyke Road, Keystone, FL, 33558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Up sell scheme...stuck me with a bil after they told me the Ins cover the procedure.
It seems all smile design dentistry offices run the same cheme. To upsell and force deep cleaning. They recommend it to everyone, and will not allow you regular cleaning unless you do deep cleaning first. This is the 3rd time it has happened with smile design dentistry. Every time I went to a different dentist for 2nd opinion and was told there is absolutely no need to have deep cleaning done since my teeth are just fine. This is how they make money. The front office staff wa… See more
It seems all smile design dentistry offices run the same cheme. To upsell and force deep cleaning. They recommend it to everyone, and will not allow you regular cleaning unless you do deep cleaning first. This is the 3rd time it has happened with smile design dentistry. Every time I went to a different dentist for 2nd opinion and was told there is absolutely no need to have deep cleaning done since my teeth are just fine. This is how they make money. The front office staff was also rude trying to explain to me her logic that... read more
RecommendedThe dental hygienist always does really well and gives great customer care. Front desk staff does good, too
Well my experience with Smile Design changed today when I found out that the $2k I spent on a root canal / crown was all for naught because they botched the root canal and now it is infected. I'm now in pain and the only answers are "oh well sorry, it happens sometimes." They were kind enough to give me an estimate for the $2k-$5k it will take to "fix" the first $2k job.
They are friendly and put you at ease. They always want to make you sure you are comfortable and know what is being done and that you are feeling no pain. They set up a treatment plan and answer any questions that you have regarding the cost and treatments. Overall a very professional and caring place.
Appt. scheduling has been efficient. All employees appear comfortable and competent.
The dentist, staff and Charming Chris has made my second experience here AMAZING. Cant say enough good things about them. Worked me in at 9 and out at 9:40.....upbeat and positive attitude and friendly staff and great music truly makes it a painless experience....Thanks to all
Frequently asked questions about Smile Design Dentistry - Lutz
How is Smile Design Dentistry - Lutz rated?
Smile Design Dentistry - Lutz has a 4.6 star rating with 442 reviews.
When is Smile Design Dentistry - Lutz open?
Smile Design Dentistry - Lutz is closed now. It will open on Monday at 8:00 a.m.
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