Claimed

SmartFix Appliance Repair

4.9

Home Services
Charlotte, NC

About this business

SmartFix Appliance Repair has a team of experts who are trained and knowledgeable in appliance repair. We specialize in a wide range of appliances, including but not limited to: refrigerators(including commercial), washers/dryers, dishwashers, ovens, stoves, and more! We offer same-day service, so you don't have to wait around for repairs to be done. All our services are backed by a warranty, so you can be sure we will do our best to fix your appliance.

Location details

7538 Saddle Trail Lane, Charlotte, NC, 28269, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	9:00 a.m. to 3:00 p.m.
Sun	Closed

4.9741 reviews

Select a rating

Elaine F

on BBB

10 months ago

SmartFix Appliance Repair gave great service on my washer. Their associate, **** was very personable and knowledgeable. I needed a part and the timeframe to get that and come back for installation was very quick. I hope I dont have any other appliances that need repair, but if so, I will definitely be calling SmartFixThanks for everything. ****************

Jamilya C

on BBB

11 months ago

We had such a great experience with this company and their technician ****! Our dishwasher was down for months and several people looked at it and nobody was able to fix it. It took **** just a few minutes to figure out what the problem was and repair it. Now I have a perfectly working dishwasher!!!! Loved his attitude and punctuality too. Will definitely be recommending this company to friends and relatives living in the area!

Business response:

Thank you for sharing your positive experience with us! We are thrilled to hear that our technician **** was able to quickly diagnose and fix your dishwasher. We pride ourselves on providing excellent service and we are so happy that you are satisfied with the outcome. Thank you for recommending us to others, we truly appreciate your support!Regards, Smartfix Appliance Repair *************

Lisa L

on BBB

11 months ago

On time. Did a great job. Ill use them again!!

Business response:

Thank you for the positive feedback! We look forward to working with you again in the future.Regards, Smartfix Appliance Repair *************

JOHN K

on BBB

11 months ago

Had a great, perfect experience with the company. Serg is very knowledgeable and fixed our 13 year old washer in a matter of minutes. We were considering buying a new one but decided to have it looked at. He came out same day, Serg is very pleasant & I HIGHLY recommend the company!

Business response:

Thank you for sharing your positive experience with the company and Serg! It's great to hear that he was able to quickly fix your washer and save you from having to buy a new one. We will be sure to pass along your kind words to Serg and the rest of the team. Thank you for the recommendation!Regards, Smartfix Appliance Repair *************

Tracey B

on BBB

11 months ago

Was having washing machine issues. Technician came and diagnosed the problem, ordered part and fixed. I will definitely call them again for any appliance issues that *** arise.

Business response:

That's great to hear! It's always important to have a reliable technician for appliance repairs. Don't hesitate to reach out to them in the future if you encounter any more issues.Regards Smartfix Appliance Repair company *************

Roy S

on BBB

11 months ago

Excellent, fast professional service Extremely reasonable pricing. Ive used them on 2 different occasions and will continue to use them if I need any type of appliances repaired. They get 5 stars only because its the max **** is the man with appliances Thanks again

Business response:

Thank you for your glowing review, ***! We are delighted to hear that you have had such positive experiences with our service on multiple occasions. We are thrilled to have Serg as part of our team and we will be sure to pass along your kind words to him. We truly appreciate your continued support and look forward to assisting you with any future appliance repair needs. Thank you for choosing us!

RJ G

on BBB

a year ago

We had a wonderful experience with Smart Fix. Mr ****** was polite, thorough and neat. He diagnosed the issue with the Fridge very quickly and was able to fix the problem. we highly recommend them.

Business response:

Thank you for the positive feedback! We are glad to hear that you had a great experience with Smart Fix and that Mr. ****** was able to efficiently diagnose and fix the issue with your fridge. We appreciate your recommendation and look forward to serving you again in the future.

Tanya G

on BBB

a year ago

Our refrigerator freezer went out on Friday evening. Smart Fix was able to send a technician out within an hour or two. We appreciated how quickly they responded and diagnosed the issue. Very transparent about our options. We decided to go with replacing the compressor. First thing Monday morning the job was completed and our freezer is working great! There is no doubt we will turn to Smart Fix for any future appliance repairs. Extremely satisfied!

Business response:

Thank you for your positive review, *****! We're glad we were able to respond quickly and get your freezer back up and running smoothly. We're happy to hear that you were satisfied with our service and that you will turn to us for any future appliance repairs. Thank you for choosing Smart Fix!

Rick N

on BBB

a year ago

Friendly, efficient and professional. Discovered technical fault, order replacement part, installed and test validated.Very satisfied.

Business response:

Thank you for the positive feedback! We are glad we could help and get your appliance fixed quickly and efficiently. We strive to provide excellent service to all of our customers. If you ever need any more assistance, don't hesitate to contact us. Thank you for choosing SmartFix Appliance Repair!