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SmartFix Appliance Repair

4.9

About this business

SmartFix Appliance Repair has a team of experts who are trained and knowledgeable in appliance repair. We specialize in a wide range of appliances, including but not limited to: refrigerators(including commercial), washers/dryers, dishwashers, ovens, stoves, and more! We offer same-day service, so you don't have to wait around for repairs to be done. All our services are backed by a warranty, so you can be sure we will do our best to fix your appliance. 

Location details

7538 Saddle Trail Lane, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.9741 reviews
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Cynthia F's profile image
Cynthia F 
a month ago

SmartFix is the best repair company Ive ever used. I called mid-Saturday morning about my dryer and someone came out that mid-afternoon. He was polite, professional, and knew exactly what he was doing as my dryer was repaired in record time (he had the part in his vehicle!). The price was very reasonable especially considering it was a weekend. I highly recommend this company! 

Chelsea E's profile image
Chelsea E 
4 months ago

SmartFix is amazing, we have had them out a few times for different repairs on our appliances and they are always, quick, professional and take the time to explain and show you the problems! We will always use SmartFix! 

Kristen K's profile image
Kristen K 
5 months ago

Unfortunately I have a bad memory I cannot remember the name of the gentleman who came out to help us. He did however show up the very day that we made an appointment and was very polite and respectful. Unfortunately due to no fault of their own they did not have the part so we had to wait on it to be ordered but once it was the same gentleman came back and repaired a refrigerator at a reasonable cost and comparable to others. I would definitely recommend and if something God forbid goes wrong with my fridge in the future wi... read more

Jim B's profile image
Jim B 
6 months ago

Superb job by a highly capable and honest technician named **** *******. He was very thorough, clearly explained what problems he found and competently applied himself to repair our refrigerator. **** applied himself well, did a wonderful job representing his company and showed be commented for a job well *******: Experienced Mechanical Engineer 

Business response:

Thank you, ********, for your fantastic review! We're thrilled to hear that you had such a positive experience with our technician. It's wonderful to know that he was able to thoroughly address the issues with your refrigerator and provide clear explanations throughout the process. Our team takes great pride in their work, and your feedback reinforces our commitment to quality service. We appreciate your support and look forward to serving you again in the future! 

Liz J's profile image
Liz J 
9 months ago

What a great experience.. **** was very professional and very knowledgeable..Thank you 

Business response:

Thank you, *** for your review. 

Emilie P's profile image
Emilie P 
10 months ago

Prompt reply and service. Scheduled the next day and arrived on time. Reasonably priced. Would recommend and will use again! 

Business response:

Thank you so much, **************, for your wonderful review! We're thrilled to hear that you were pleased with our prompt service, punctuality, and pricing. Your recommendation means a lot to us, and we look forward to serving you again in the future! 

Cynthia W's profile image
Cynthia W 
10 months ago

Serg was the best! He was very friendly and professional. He answered all my questions. We had to wait on a part and I was kept informed of the delay...I will definitely use them again if there's a need. They were on time and explained why the freezer was not working. Thanks! 

Business response:

Thank you so much, *******! We're thrilled to hear that Serg provided you with excellent service and kept you informed throughout the process. It's great to know that you felt well taken care of and that your questions were answered. We appreciate your understanding regarding the delay and are glad everything was resolved to your satisfaction. We look forward to assisting you again in the future if needed. Thanks again for your kind words and support! 

Sean W's profile image
Sean W 
10 months ago

SmartFix was great! I appreciated their quick response for service o my stove top. Serg was prompt and professional. He to care of my appliance problem quickly. I would recommend SmartFix to handle appliance repairs and I will use them in the future. 

Business response:

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with SmartFix and that Serg was able to promptly and professionally take care of your stove top issue. We appreciate your recommendation and look forward to assisting you with any future appliance repairs. Thank you for choosing SmartFix! 

Karin D's profile image
Karin D 
10 months ago

Fantastic service! Very prompt in communicating well and on-time arrival for appointments. The tech assigned was highly knowledgeable, courteous, and professional in every way. Highly recommended! 

Business response:

Thank you for sharing your positive experience with us, *****! We are delighted to hear that you were satisfied with our service and that our technician met your expectations. We appreciate your recommendation and look forward to serving you again in the future. 

Frequently asked questions about SmartFix Appliance Repair

How is SmartFix Appliance Repair rated?

SmartFix Appliance Repair has a 4.9 star rating with 741 reviews. 

When is SmartFix Appliance Repair open?

SmartFix Appliance Repair is closed now. It will open at 9:00 a.m. 

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