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Smart Honda of Davenport
- Car Dealers
- Davenport, IA
About this business
We invite you to join our family here at Smart Honda of Davenport when considering your next purchase. We will provide you with a world class experience that dares to challenge dealerships from Moline to Bettendorf. Our experienced team of Sales Professionals, Finance Managers, Service Advisors, Certified Technicians and Parts Specialists are here to make your car buying experience as stress-free as possible.
Location details
3710 N Harrison St, Davenport, IA, 52806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Misleading business practices When I took my car for diagnostics, the service representative told me that the diagnostic fee would be "absorbed" into the cost of the service if I went ahead and completed the service. She led me to believe that I would not be charged for the diagnostic if I chose to complete the repairs. When the bill came the story changed BE CAREFUL WITH THIS SERVICE DEPARTMENT. GET THINGS IN WRITING BEFORE ENTERING ANY AGREEMENT WITH THEM.
I needed to get a new tire for my 2022 Honda HRV. Cost was $376, which I thought was a little high. But, I needed to have it fixed. One week later, I ended up having to get another tire, as I had another nail in a different tire. I went to the other local Honda dealer and was charged $260 for the same tire. When I called Smart, I was told that the different dealers can price them however they want to. If it only a small amount, I wouildn't complain. But, 30%! That's ridiculous.
Smart Honda set me a coupon in the mail for a $3.95 oil change. The coupon stated that is was for 2013 -2023 Honda vehicle's. I have a 2021 Honda van. When a called to schedule an appointment for the oil change, they stated that I did not qualify because my vehicle was not in their maintenance database. I called the General Manager to discuss the issue but was only able to leave a voice message. The General Manager never called me back. This appears to be false advertising. Needless to say I took my vehicle to another Honda ... read more
Business response:
<p>We apologize this was obviously a miscommunication by whomever took the initial phone call. We have performed hundreds of these coupon specials and will gladly extend the offer to your 2021 Honda when it is due for your next oil change. For the inconvenience on your initial visit bring this response and we will put a note in our system. We will offer you this price of $3.95 oil and filter change special for your next four oil change services. Thank you and again we apologize for the inconvenience. </p> <p>Stephen Rhodes -... read more
Messed up Undercoating for Car had to get Refund! still waiting for Registration on Car! over 2 months.
Frequently asked questions about Smart Honda of Davenport
How is Smart Honda of Davenport rated?
Smart Honda of Davenport has a 4.5 star rating with 1,002 reviews.
When is Smart Honda of Davenport open?
Smart Honda of Davenport is open now. It will close at 6:00 p.m.
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