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Slomin's
- Security Systems
- Severn, MD
About this business
Location details
1321 Mercedes Dr # C, Ste P, Severn, MD, 21076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The consultant and the installer both were very nice and on time. I got a security system installed and my wife and I love it!
Business response:
We appreciate your feedback!
I was a customer of Slomin's for 10 years, I persisted with them despite their high costs and availability of cheaper & better alternatives (like ***** ***********. What I did not realize was that they have taken me for granted, and they never bothered to test if the alarm was working properly (so much for their high monitoring fee & service). I came to know about it when the radio (transmitter) failed and they did not have a spare part. When they did not send a replacement despite several followups, I cancelled their monito... read more
Business response:
Thank you for contacting us to make us aware about your experience with Slomin's. We are truly sorry for any inconvenience we may have caused you. Please be aware due to security reasons, once an account is canceled we are unable to assist you troubleshooting your alarm. If you are interested in discussing this matter further and possibly reinstate your account please contact us 24/7 by dialing ###-###-####. Thank you!
@Slomins seriously? You guys expect customers to pay because you sold a 3G product that is going end of life. You should upgrade for free or allow customers to cancel without having to pay. Horrible customer service. Never again! #SlominsSux
Business response:
Thank you for reviewing us! As per our records, this issue was resolved on 05-01-2019 when you spoke to our public relations manager. Should you have any other issues or concerns please do not hesitate to contact us by dialing ###-###-####.
Just got a call from my EX-roommate while I was at work: "Some guy from a security company just came to the door. Had an appointment with you?" First off, I never made an appointment with anyone, especially a security company. Why would I make an appointment with a security company for a gated apartment complex that I no longer live?! Makes complete sense so far.. I look up the company, that my ex-roommate luckily took the name down of. I do remember hearing about the company on the radio, but that is as far as my knowledge ... read more
They are trying to automatically renew my account. I’ve called several times and they say the department in charge is closed and will be reaching out to me yet I haven’t heard back at all and it’s been days . Very frustrating . I haven’t had any trouble before closing any accounts. I will never do business with these people. They think people run on their schedules . I call when I’m available and notified them to non renew my account.
STAY AWAY FROM THIS COMPANY , I HAVE BEEN A CUSTUMER OF THEM FOR A FEW YEARS , NOW I RELIZE THAT I WAS CHARGED 3.249 PER GALLON , WHEN THE PRICE SPOUSE TO BE 2.69 , CAUSE MY CONTRACT WITH THEM WERE EXPIRE , WITH NO EXPLANATION , WHEN I CALL THEM THEY TOLD ME ,THEY DONT CALL CUSTUMERS WE HAVE TO CALL THEM AND SIGN ANOTHER CONTRACT WITH THEM , BUT THE BILL WILL STAY THE SAME , AND IS NOT ONLY THAT I HAVE A INVOICE FOR FUEL DELIVER FOR 204 GL ON 12/13/2018 , ME AND MY FAMILY WHEN ON VACATIONS FOR 3 WEEKS " NO BODY AT HOME " AND... read more
If I were you, I would be very careful about doing business With Slomin's Security. I had a security contract with Slomin's for 19 years. On year 18, the keypad broke. Although the repair was covered by a warranty, Slomin's forced me to sign a new 3 year contract. When I sold my home, Slomin's charged me a $300 termination fee. This is a total breach of contract.
One star, because this BBB system would not let use zero stars. My family is very energy conscious. We keep the house at 59-degrees during the winter, and turn the heat down while no one is home. I go through MAYBE 125 gallons of home-heating oil over a three month span, some times longer. While in a price agreement contract with Slomin's, they INSIST that I need a 200 gallon fill in my tank every month, costing approx $550, and when challenged they keep quoting their system shows I will run out oil in less than a month, whi... read more
I only rated this company a 1 because I couldn't leave it as ZERO which it is! I HATE this company. They are horrible. My contract originally started in August of 2016 and they never called or sent a reminder when I was up and then I had to lock in Dec 2017. It expired and again they never called but that didn't stop them from delivering oil today at more than $1 per gallon more than the market price and leaving me with a huge bill. Customer service says "oh its your responsibility to call and renew or cancel." They have no ... read more
Frequently asked questions about Slomin's
How is Slomin's rated?
Slomin's has a 1.3 star rating with 138 reviews.
When is Slomin's open?
Slomin's is closed now. It will open at 9:00 a.m.
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