Skin Institute Remuera

Andrea Thomas 

on Google

2 months ago

Had an appointment for full skin check. Got text reminders confirming appointment. Arrived 20 minutes early after checking in with receptionist. Waited 40 minutes, asked what was happening, then told a glitch in the system meant I didn’t have an appointment after all. No offer of free spot check or rebooking for reduced fee. NOTHING. Why didn’t they pick up the glitch when I arrived? Hopeless (originally 1-star). Had a follow up phone call from the manager, really appreciated the follow up and they have rectified the situati... read more

Symphony George 

on Google

4 months ago

I went to this clinic to have my moles checked. The practitioner told me that because I don't work in the sun and I'm young, there was likely nothing to worry about. I found that concerning, as anyone can be at risk of melanoma. The appointment felt rushed, and I don't feel that a thorough full-body skin check was performed. My moles were only briefly examined, and many of my questions were left unanswered. I can only hope the assessment was accurate. The consultation lasted about 10 minutes, which I did not feel was worthwh... read more

Gil 

on Google

5 months ago

Absolutely brilliant service. Easy to book an appointment online, lots of slots. I was lucky to even get my first appointment 2 days later. Joanne Lemieux was fricken fantastic. Informative, non-judgmental and very efficient :) Thanks for making me feel comfortable! 

Karen McMillan 

on Google

7 months ago

From my husband Brian.. Great service. I travelled a long distance to the clinic and they made sure I didn’t have to return to Auckland. The treatment was all done in the one day. I was well looked after and real happy with the outcome from the surgeon. Highly recommend.