Skaggs-Walsh

Tammara Lewis 

on Google

4 years ago

Today my tenant notified me there is no hot water. I called the office and the woman that answered told me what repair was needed per the service guy who was on site. She ask for payment information and said they’d run payment tomorrow. I’m not used to paying for services before received. I asked why couldn’t they perform the work then take payment or why not ask for partial payment, perform work then take final payment. The woman became flustered and I asked for the manager. She told me she was the owner. She accused me of ... read more

Joseph Lee Ong 

on Google

6 years ago

Great service, technician was friendly and professional. He kindly explained the problem and asked us to notify them should problems start up again with the boiler or hydronics. 

James 

on Google

6 years ago

The phone service representatives are disgusting. CUSTOMERS BEWARE. NOT WORTH the premium they charge. I canceled the account today. When I told that I would have to speak with Allison Heany, Deborah and Jessica told me that they don't care about the sort of terrible service they provide because they are working there as "family" and therefore implied that it didn't matter what they did, the owner, Allison Heany, couldn't fire them. These over-the-phone arguments are not the first, and I have dealt with Deborah and Jessica o... read more