Singer Northwest Sewing Center

Barb Gorder 

on Google

2 weeks ago

I made a complaint about them losing a part on my machine. Usually the turn around on a cleaning and adjustment is between 4 to 6 weeks. I brought my machine in on Monday and I got a call on Tuesday that it was ready for pick up... RED FLAG. I got the impression that I was being told "Don't come back" When I came in to get my machine, they charged me for the part they lost and blamed me. Said "you must have lost it in your car". Tried sewing on my machine a few days later... Long story short, it's back in for service at anot... read more

Dottie S 

on Google

a month ago

I over heard a conversation while shopping. I've never heard a more disrespectful conversation. They called the lady a liar. Then wouldn't give her the itemized receipt. Told her to step out even without giving her the sewing machine she dropped off. 

Taylor Luckow 

on Google

3 months ago

I would give this business 100 stars if I could. Not only is every single worker there helpful and extremely kind, so is the owner Mary. I am a new sewer/embroiderer and I have had many situations where I needed help quick--they drop what they're doing to help, provide knowledge on my machine & even offer to sit down and help! Not only have I never had this type of exceptional service from a business, I've never had a group of women come together to help me like they did ever! Their hearts are huge and they always go out of ... read more

zhang yuxiang 

on Google

3 months ago

my wife swears by this place and the amazing women that work there. she drives 30+ minutes each way to even pick up small things, because she knows the too notch service she will get with it. The women are very educated on the products they have and are incredibly friendly. its true that they go out of their way to help you, even if it's on a machine you didn't purchase from their store. you can tell sewing and embroidering is their passion and they're very good at it. it's a special community with great pricing! 10/10 

Lisa Ely 

on Google

3 months ago

I truly can't say enough nice things about Mary and her team at NW Sewing. I was referred to them from Louise at The Sewing Center where I took my sewing lessons. I wanted a new sewing machine and Terri showed me what they had and I selected the Janome 5300 GDC. I love it! Since then, I've purchased another machine and a serger from Mary. I've also taken some quilting classes with some AMAZING instructors. Go in and see them with any of your needs and I know you'll be well taken care of, just like I have been!