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Singer Northwest Sewing Center

4.4

About this business

Location details

5448 Burnet Rd #1, Austin, TX, 78756, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4123 reviews
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Amanda Stone's profile image
Amanda Stone 
on Google
a month ago

These guys are so awesome! I dropped my machine off and it was ready super quick and now I'll be able to put the finishing touches on a project for a friend in time to give it to them! They answered all of my questions as a newbie sewer. I'm an Austin native and these are the kind of good-hearted and down to earth people I identify with "how Austin used to be." Thank you so much! 

Barb Gorder's profile image
Barb Gorder 
on Google
a month ago

I made a complaint about them losing a part on my machine. Usually the turn around on a cleaning and adjustment is between 4 to 6 weeks. I brought my machine in on Monday and I got a call on Tuesday that it was ready for pick up... RED FLAG. I got the impression that I was being told "Don't come back" When I came in to get my machine, they charged me for the part they lost and blamed me. Said "you must have lost it in your car". Tried sewing on my machine a few days later... Long story short, it's back in for service at anot... read more

Dottie S's profile image
Dottie S 
on Google
2 months ago

I over heard a conversation while shopping. I've never heard a more disrespectful conversation. They called the lady a liar. Then wouldn't give her the itemized receipt. Told her to step out even without giving her the sewing machine she dropped off. 

Taylor Luckow's profile image
Taylor Luckow 
on Google
4 months ago

I would give this business 100 stars if I could. Not only is every single worker there helpful and extremely kind, so is the owner Mary. I am a new sewer/embroiderer and I have had many situations where I needed help quick--they drop what they're doing to help, provide knowledge on my machine & even offer to sit down and help! Not only have I never had this type of exceptional service from a business, I've never had a group of women come together to help me like they did ever! Their hearts are huge and they always go out of ... read more

zhang yuxiang's profile image
zhang yuxiang 
on Google
4 months ago

my wife swears by this place and the amazing women that work there. she drives 30+ minutes each way to even pick up small things, because she knows the too notch service she will get with it. The women are very educated on the products they have and are incredibly friendly. its true that they go out of their way to help you, even if it's on a machine you didn't purchase from their store. you can tell sewing and embroidering is their passion and they're very good at it. it's a special community with great pricing! 10/10 

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Frequently asked questions about Singer Northwest Sewing Center

How is Singer Northwest Sewing Center rated?

Singer Northwest Sewing Center has a 4.4 star rating with 123 reviews. 

When is Singer Northwest Sewing Center open?

Singer Northwest Sewing Center is open now. It will close at 6:00 p.m.  

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