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Simpson's is a small town bridal boutique in Historic Downtown Monroe with big city style! The store is filled with a great selection of the latest designs in bridal, bridesmaid, mothers, prom & pageant gown categories as well as accessories & tuxedo rentals.
138 S Main St, Monroe, NC, 28112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Erika, devastated to hear this complaint as I had no clue. I am emailing you now. Please accept my most sincere apologies & check your gmail account. ~Krista
I went dress shopping on Saturday and had such a great experience! Morgan was so helpful and patient and picked dresses that were perfect for me. We made a decision that day and we're able to pick a dress comfortabley in my price range. They went ahead and marked the dress for alterations and the alterations will be finished in less than a month.
Business response:
Excited for this wedding planning journey together! 💍💙
To be honest, I went into this precious place NOT to purchase my dress but to try on few more dresses and get accurate measurements before ordering my dream dress I had chosen. However, after trying on few, I had the "It" moment! I struggled to say yes, until I realized that, This is My First Experience and I needed to do what makes me happy! When I saw my sister/Maid of Honor cry, my small kids and the response of everyone in the store, my heart melted even more and I knew that Simpson's altered my choice enough to replace ... read more
Absolutely loved my experience! They were very nice and pleasant to work with. I knew dresses I wanted to try on and they had all but one in the store and I found my dress after trying on 3 dresses! Definitely would recommend simpsons bridal!
Morgan was great! Awesome customer service. I found my dream dress! Thank you Simpson Bridal for getting me one step closer to my dream wedding! ���
Krista was so extremely helpful. No retailers in SC carry the Mon Cherie Enchanted line, but I fell in love with my dress & HAD to have it. Krista addressed my concerns and helped me order it. Turnaround was supposed to be 4-5 months but it ended up coming in 2 weeks! The shop is intimate but organized. All of the girls were extremely helpful. The drive from Greenville SC was so worth it! I am so happy with my dress, and the exceptional service at Simpson's!
Great customer service (Morgan) and beautiful dresses! Thank you ladies!
Business response:
Our Pleasure! 💍💙
Business response:
Allison, our deepest apologies again for having sold the bridal gown you had inquired about. It is always our desire to provide impeccable service to our beautiful brides and we are sorry your experience was less than stellar. Congratulations again on your engagement and Happy Wedding Planning! 💙💍
Simpson's Bridal & Formal has a 4.6 star rating with 296 reviews.
Simpson's Bridal & Formal is closed now. It will open tomorrow at 9:00 a.m.
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