Simpson Housing & Simpson Property Group

Tiffany 

on Google

a month ago

My experience with Simpson Property Group management has been extremely disappointing. I escalated my concerns to corporate management and received a call from Lauren, but unfortunately the conversation did not provide any meaningful resolution. I contacted corporate because I had serious concerns about how my income qualification and screening were handled, the requirements that were communicated to me, and what I believe was different treatment during the application process. During my conversation with Lauren, I found her... read more

Kamryn 

on Google

9 months ago

I am a former resident writing about my experience with this property management group after living in one of their communities- Artisan Station Apartments Throughout my tenancy, communication was consistently poor. Emails often went unanswered, follow-ups were required just to receive basic updates, and concerns had to be escalated multiple times before any response was provided. Even then, information was often vague or delayed. When serious issues arose in my unit, the lack of coordination between onsite staff and the pro... read more

Kamryn 

on Google

a year ago

I would strongly advise anyone considering a Simpson Property Group community to look elsewhere. My experience at Artisan Station has been incredibly frustrating and disappointing. Despite months of reaching out to management and even corporate about an ongoing roach infestation in my unit, the issue remains unresolved and they refuse to let me out of my lease even though my unit is uninhabitable. Communication with the onsite team has been inconsistent at best — emails go unanswered for weeks, maintenance requests are marke... read more

C123 D123 

on Google

a year ago

Needed an outside resource to come take care of the apartment, notified who we needed to multiple times and the staff still has yet to acknowledge our requests. The problem is still an issue. Very unprofessional.