Silver Star Motorcars - Dallas, TX

Brianna K. 

on Birdeye

8 months ago

I had the unfortunate experience of dealing with Silver Star Motor Cars recently, and I must say, it was nothing short of a nightmare. From the lack of communication to the complete disregard for customer loyalty, this dealership has proven itself to be a textbook example of how not to treat customers. After spending almost an entire week working on the details of a vehicle purchase, I expected a certain level of professionalism and courtesy. I was prompt in responding to their email requesting specific information about my... read more

Stephanie B. 

on Birdeye

2 years ago

Have to add on to my first review. Update #2 So after fighting nonstop with Kevin on the phone to get the trade in paid off, him refusing to show proof of payoff (which I deserved after being lied to so many times), I involved BBB. Suddenly I received proof of payment. HOWEVER!!!! they have now not done the paperwork to have the truck that I purchased from them registered to me. This means no license plates, no proof it is mine, other than I have to pay the lien and I have a contract stating it is mine. Why is it so ha... read more

Stephanie B. 

on Birdeye

2 years ago

Three weeks ago I traded in a car, which is currently for sale (he does not have the title) and bought a truck. He has not finished the transaction by paying off what I traded in and receiving the title. The car is still is my name and I am expected to pay on the note, as well as now the new vehicle I traded for. He said he’d check into it, and never returned my emails or calls. My next call is police to file a stolen vehicle report I guess, since he’s trying to sell a vehicle that is legally still in my name, Update: af... read more