Showcase Honda

Matthew H 

on BBB

3 months ago

My experience with Showcase Honda was disappointing and aligns with numerous other negative reviews. They add approximately $1,500 (not included in the list price) for a "Showcase Value Package" and "Zaktek" extras that offer little to no real benefit to the buyer.We purchased a used vehicle on a Friday afternoon. While the sales *** had the car washed and waiting which was appreciated the interior hadn't been detailed at all. We found a 200mg caffeine pill in the center console and dried spill stains around the cupholders. ... read more

Kiley A 

on BBB

5 months ago

My husband and I purchased a brand new Honda Pilot from Showcase Honda. Our sales lady was amazing, have no complaints with her and how she treated my family. The biggest issue we have is with the finance man we got stuck with. ****** did not take care of my family like he trys to claim. When we were trying to decide adding gap and service his man changed our APR rate and never said a word. So to my surprise when I requested my contract our rate was changed. When I tried to dispute this matter with him directly he was extrem... read more

Andrew Jay Gross A 

on BBB

10 months ago

Earlier in Year 2024, I had Showcase Honda polish my headlights, as the light covers were foggy and were obstructing the headlight beams. About 3 months later, when the cloudy steamy covers returned, I was very disappointed. I tried to handle this issue with Service Advisor ******, who told me that most repairs are guaranteed for a year. However, in my case, the work was not guaranteed nor warrantied. I asked politely if Showcase Honda could stand behind their work, and I was told, "No" by ****** and by the Service Manager. ... read more

Charles L 

on BBB

11 months ago

Ive been trying to purchase a used Honda Element for 4 days. Made an offer on the internet. No one ever replied. Ask for some close up pictures because I live over 1500 miles away. They sent me a quick walk around video saying the car looks good, which didnt help at all. *** asked for return calls, all I get is emails or texts and the price keeps going up. I asked for the manager over all of sales. Couldnt be found. Asked that he would return my call and his name. ****. Never heard back. They dont want to sell cars at Showca... read more

Renee C 

on BBB

a year ago

I had an oil change done July 31 they messed the oil change up caused my car to have a leak. They fix the leak and sprayed underneath my car which caused all my sensors to go crazy. They tried to tell me that it was the gas cap which was a lie. because I hadnt gotten gas and I knew better and then the sensor lights kept going crazy so I took it to Arrowhead Honda and they looked at it and said that it was caused from Showcase Honda spraying my car, but of course showcase Honda still make an up story saying it wasnt them. I m... read more

Carolina R 

on BBB

a year ago

Thank you **** and ****** for the 3-day run around. First ********************* sold the car I wanted to purchase. **** asst ******** proceeds to call me back saying the car was never sold. How professional. Future customers, Showcase Honda rejects business unless you directly finance through them. Then **** follows up saying he needed my social security number to run a OFAC check when in reality wanted to run my credit without my consent. They wanted my loan check(Navy Federal, not a cashier check/personal check)to clear fi... read more

Bernie W 

on BBB

2 years ago

We leased a new honda from Showcase Honda. We agreed to $xxx for the monthly payment. When we met with the finance manager he kept putting out paperwork with add ons which ultimately increased the payment. I did not want the ad ons, but he handed those papers to me anyway. He never once told ** what the final payment was going to be. which was about $75 to $80 more than what I agreed to. To top it off, I am left handed and when I went to sign on his electronic pad, my signature was all jumbled up. He ended up signing for me.... read more

Colleen S 

on BBB

2 years ago

BUYER BEWARE!!! Purchased a vehicle from this dealership July 2022 and its been a nightmare after since. The vehicle was faulty and was taken in for service multiple times. I returned the car and keys back to the dealership. Bad business practices with this company.(vehicle was never sold or purchased back from me just hidden in storage) I have filed a complaint with the ************************* 

Carolyn A 

on BBB

2 years ago

Horrible communication and follow up. Didnt do as they said and knowingly submitted our finance paperwork with a higher than agreed upon interest rate.