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Shirley Ryan AbilityLab Northbrook Outpatient Center
- Healthcare
- Northbrook, IL
About this business
Location details
900 Skokie Blvd #175, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unorganized
I'm surprised to read so many negative reviews. Our experience has been nothing but lovely. We've had to have PT for many, many years (different places, people, etc.), and the therapists we've worked with here have been top-notch. Everyone cares deeply about the patients.
My therapist is excellent: Knowledgeable, skilled, patient, gentle, supportive. However, the management and communications of the Shirley Ryan system are TERRIBLE. They do not permit patients to communicate by phone, and it is almost impossible to get anyone to respond to voice mail messages I leave. I have left a great many messages trying to schedule PT sessions but no one ever contacts me. Although the PT is good, the overall experience is not good at all; I'd suggest going elsewhere for your PT needs.
My last visit with Camilo who was a fantastic in therapy was not so good with following through. He said he was going to submit for more visits as my current approved visits were up. Here Ii called and it’s been after 2 months, only for Camilo to leave a message saying I need to get a new order. It was not a good experience for somebody I began to trust. You could easily have a Clerical contact the dr but instead you chose to Hope I don’t come back do nothing and put it on me. As an Illinois Medicare/Medicaid patients beware... read more
Difficultto use Sral website
Frequently asked questions about Shirley Ryan AbilityLab Northbrook Outpatient Center
How is Shirley Ryan AbilityLab Northbrook Outpatient Center rated?
Shirley Ryan AbilityLab Northbrook Outpatient Center has a 2.8 star rating with 16 reviews.
When is Shirley Ryan AbilityLab Northbrook Outpatient Center open?
Shirley Ryan AbilityLab Northbrook Outpatient Center is open now. It will close at 7:00 p.m.
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