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Shippo

3.7

About this business

Location details

San Francisco, CA, 94103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.735 reviews
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Kat McDonough's profile image
Kat McDonough 
2 weeks ago

Terrible experience with this company, they delayed a package I ordered from one of their merchants then were completely unresponsive about a resolution. If you are an e-commerce brand that values your customers I would steer clear of this company. 

Uri ben ari's profile image
Uri ben ari 
a month ago

I am absolutely appalled by the level of negligence and lack of accountability at Shippo. After UPS lost my package, Shippo as the intermediary confirmed that I am legally entitled to a full refund and compensation. However, the process since then has been a total nightmare. Instead of a simple digital transfer, they claimed to have sent a physical check to the wrong address. Now, they are flat-out refusing to cancel that check and reissue it to the correct address. This is not just a "clerical error"it is a company holding ... read more

Jared Ison's profile image
Jared Ison 
a month ago

Similar to other complaints, I had something shipped through them and it has vanished since it got to my home town. Been "delayed" for 7 days now. Pretty shameful. 

M N's profile image
M N 
2 months ago

Your customer service is absolutely terrible! I'm still waiting on someone to contact me about my account. 

Zoe Zdar's profile image
Zoe Zdar 
3 months ago

I am a small business owner. I am formally exercising my Right to be Forgotten under the Florida Digital Bill of Rights and federal consumer protection standards. Following the abrupt termination of my account. I am disgusted by the way Shippo has handled my business. You forced me to submit sensitive biometric data—a live "selfie" and a government ID—only to "de-platform" me immediately after harvesting that data. I demand the immediate and permanent deletion of: All biometric data (facial recognition maps) generated from m... read more

Frequently asked questions about Shippo

How is Shippo rated?

Shippo has a 3.7 star rating with 35 reviews. 

When is Shippo open?

Shippo is closed now. It will open at 9:00 a.m. 

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