This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ship-it Shop
- Shipping Centers
- Massena, NY
About this business
We are authorized shippers for UPS, FedEx, and USPS Priority Mail. We have been shipping parcels for over 20 years, and with that amount of experience behind us, you can be assured your packages will be handled with the utmost care and knowledge. We can pack just about anything and send it just about anywhere! You can bring us in your items and we'll pack them for you, or you can purchase bubble wrap, boxes, and packing peanuts from us and do it yourself. Need a US address? Have your packages sent to one of our addresses! We... read more
Location details
1 N Main St, Ste 2, Massena, NY, 13662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rude and stupid! I can't help but agree with the other negative comment written earlier. I have dealt with these guys for the past couple of years. The owner, Rich, has finally made everyone as miserable as he is. They are unorganized and sloppy at best. Everything is OK there until you question their service about a package. They argued with my wife last week about the arrival of a product only because they couldn't find it. Even after UPS confirmed that it had been delivered. It was sitting right under their noses beside t... read more
Ship-It Shop has great customer service! I highly recommend the ship it shop. They are very honest people that work and own the place. I have never left dissatisfied. It is pathetic that the customer who was disappointed couldn't even leave his or her name.
NO GO SHIP-IT-SHOP I would like to suggest you do not do business with these people.They are incompetent and disorganised.It has gotten worse since Josh is running the show.Go to the Triple -A-Center on Malby street in Massena.It is part of Kinek and you can easily create an account online.It is also much closer to the Canadian border.
Unreal!! HORRIBLE customer service. They insisted my parcel wasn't there. I found it myself since it was huge - it was marked under someone else's name. Then later that day, they told us not to bother asking for our parcel shortly after it is delivered because they have too much work to do. Sorry, but it is a hassel and expense to cross the border to pick up a parcel - don't tell me to come back another day because you don't feel like going thru 40 small parcels to find mine. The 17 year olds working there need a reality che... read more
@Dale (Penny) @ Dale... If you had a genuine issue with the way that the Ship-it Shop conducts business, then this review would hold a little more weight. What actually transpired that day is not accurately documented in your libel-filled review. You came in early on a Saturday before we had received any of our deliveries for the day. We asked you to return a little later once the deliveries had arrived and we had a chance to sort through some of the packages. Around this time the USPS truck arrived. We asked you to allow th... read more
Abysmal, unhelpful service I had some magazines shipped to the Ship-It Shop thinking that I could then pick them up and bring them back to Canada and save about $20 in shipping.
Rude and stupid! I can't help but agree with the other negative comment written earlier. I have dealt with these guys for the past couple of years. The owner, Rich, has finally made everyone as miserable as he is. They are unorganized and sloppy at best. Everything is OK there until you question their service about a package. They argued with my wife last week about the arrival of a product only because they couldn't find it. Even after UPS confirmed that it had been delivered. It was sitting right under their noses beside t... read more
Fantastic employees I am from Canada and have been shipping (fish) here for a few years now. I am thrilled with the service I receive from the Ship It Shop. Both Charlie and Leslie always give me special treatment and always with a smile. Would recommend this place to anyone without reserve.
Great We travel over from Canada to pick up packages and they are always first class. They go out of tere way to help . Lucie & Larry
Frequently asked questions about Ship-it Shop
How is Ship-it Shop rated?
Ship-it Shop has a 4.3 star rating with 117 reviews.
When is Ship-it Shop open?
Ship-it Shop is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com