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Sheridans Frozen Custard

4.0

About this business

Founded in 1998, Sheridan's Frozen Custard is a chain of stores that serves a variety of desserts. The chain s stores offer catering services for parties, as well as cups, napkins and utensils. Its stores provide ice cream, cakes and pies. Sheridan's Frozen Custard also manages an e-mail club. The chain operates more than 25 stores in over five U.S. states. It manages a store that offers hats and T-shirts. The chain s stores provide shakes, melts, smoothies, fountain drinks and malts. In addition, its stores offer a selectio... read more

Location details

2055 E Santa Fe St, Overland Park, KS, 66062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0623 reviews
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Jimmy Dean Cash's profile image
Jimmy Dean Cash 
7 years ago

My wife and I had the steak burgers and fries loved the food. Always had concretes here first time eating food here. Great food good people will be back for sure! 

Pamela Felshaw Jorgensen's profile image
Pamela Felshaw Jorgensen 
7 years ago

Before we moved here, Sheridan's was the first stop we made whenever we visited...every year around the 4th of July for 23 years. I'm so glad to live here now so we can enjoy Sheridans on a regular basis!! 

Larry Reese's profile image
Larry Reese 
8 years ago

Food is good, but 20 minutes to get a burger chicken sandwich and 2 orders of chicken strips with fries in a very uncrowded restaurant with plenty of help seems ridiculous. 

Jon Waddle's profile image
Jon Waddle 
8 years ago

I am not sure where the smiles or service were at when my wife and I got to your establishment, but they were no there for us. I rarely saw an employee's face resemble anything other than a scowl or a look of irritation. Then upon receiving my "concrete" I was now getting angry. My concrete was a runny mess and was cover with the contents, with no attempt to wipe the outside off. After today, I may never come back to your establishment. Your business needs some serious retraining of employees AND management. 

Doris Long-Berry's profile image
Doris Long-Berry 
8 years ago

Awesome. If they had a great sugar free one it would be more awesome, Since I am diabetic. 

Stacie O'Kane's profile image
Stacie O'Kane 
8 years ago

I waited in the drive thru for over 30 minutes tonight. It was busy and I totally get everyone wants Sheridans on a nice Friday night. That's not the issue. I waited for 12 minutes for them to give me a strawberry shortcake with a raw shortcake/biscuit. It was the consistency of raw cookie dough. I drove off but then turned back around to go inside and ask for anther one. The manager said the biscuits still had 30 minutes to cook in the oven so why in the world did they serve me a raw shortcake??? It would have been better i... read more

Jordan McLeod's profile image
Jordan McLeod 
8 years ago

Terrible experience, you'll pay a lot of money to watch the cooks touching their faces, wiping hair out of the way, and messing with their hats to then make your food with the same gloves on, and then receive melted ice cream, not worth the 30$ for this "gourmet food". You get better service at McDonald's down the street and will save your money. 

Shelby Heineken's profile image
Shelby Heineken 
8 years ago

My kids love going here! Its part of family fun night 

Scott Campbell's profile image
Scott Campbell 
8 years ago

This isn't about the quality. The product is good. My issue is the service. I've gone to this place for years and the wait times are awful and the staff seems to be lacking any motivation or direction. I was recently the 2nd car in line (it wasn't busy) and waited 28 minutes for a concrete and when they gave it to me it wasn't what I ordered. They then made what I wanted but missed there too. I ended up with a small shake instead of a concrete and it cost $5.31. I'm done. The staff offered no apologies or an offer to make th... read more

Frequently asked questions about Sheridans Frozen Custard

How is Sheridans Frozen Custard rated?

Sheridans Frozen Custard has a 4 star rating with 623 reviews. 

When is Sheridans Frozen Custard open?

Sheridans Frozen Custard is closed now. It will open tomorrow at 9:00 a.m. 

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