Sheraton Chicago Hotel & Towers

jULIE M. 

on Citysearch

13 years ago

Anyone considering staying at the Sheraton Chicago Hotel & Towers at 301 E. North Water St. in Chicago, PLEASE RECONSIDER! Our family had reserved a variety of rooms for our stay in early September, following our son's wedding. We had several mishaps while we were there -- the wrong rooms were assigned to the wrong people, there was blood/fecal matter smeared on the bathroom door jamb of the large suite, a few other misunderstandings, but my mishap was a classic. Because the wrong room had been assigned to us, upon check in,... read more

brerrabbit2 

on Citysearch

15 years ago

The very worst – WIthout doubt, the single worst experience in a hotel I've ever had. This hotel managed to repeatedly make messes of each interaction I had with them over the week I stayed. In all honesty, I would've gladly left and stayed in a hostel, were it not for the fact that I was working in the hotel. My room was dirty. They apologized and offered to move me to another room. That room's (wired only) internet didn't work, which kept me from being able to do my job. They offered to move me to a suite. 14 hours after t... read more

mark 

on Citysearch

19 years ago

Good views and location – I stayed at the Sheraton Towers and found the hotel enjoyable. The hotel is located right on the river and is walking distance to many of the fine attractions that Chicago has to offer. The hotel has a nice workout center and a bar in the lobby. My room was average size, but provided outstanding views of the river and downtown Chicago. The crowd in the hotel seemed to be a high percentage of business travelers and convention folks. 

Contributor 

on Citysearch

19 years ago

Tourists, conventioneers and locals can get a drink and a small nosh in an ultramodern lounge inside the Sheraton Hotel. – In Short This sleek spot designed by Jeffrey Beers (Japonais) features dim lighting lingering over couches, chairs and low tables allowing customers to sit comfortably while taking in views of the Chicago skyline and Lake Michigan. Flat-screen TVs throughout depict Chicago cityscapes and architecture. Specialty drinks include the Chi Berry Explosion (Starbucks Cream, Amaretto DiSaronno, Creme do Cacao, p... read more

Nathan Stull 

on Citysearch

19 years ago

Comfortable hotel for hard-working business travelers and leisure guests looking to relax. – In Short Rooms feature large desks and Sweet Sleeper beds with custom plush-top mattresses, fleece blankets, duvets and fluffy pillows. Rooms come with a two-line phone, voice mail, data port, safe, cable TV, hair dryer, iron and minibar. Notable amenities include a complimentary USA Today, pool and fitness center. Full dining facilities offer a low-carb menu, room service and to-go snacks. Kids under 17 stay free; call ahead regardi... read more

elizabeta24 

on Citysearch

19 years ago

Misleading – Came hear on business last minute...all the hotels that I wanted to stay at were all booked up so started searching and the Sheraton Chicago Towers looked very nice in the pictures...beware! When we checked in the hotel lobby is very nice (looks recently renovated) and checked us into our room, we specifically asked for nonsmoking and then checked us into smoking which smelt so awful I thought I was going to get a nosebleed, they switched us into another room with a view of a dirty roof..then I realized how misl... read more

auntieem43 

on Citysearch

21 years ago

"Girls" on the Town – Six of us ladies spent four nights here. It's a great location; close to everything without having to walk too far. The rooms were clean with plenty of space, and the beds were very comfortable. We had great views. Service was good everywhere, except it was pretty slow at the "express" restaurant down on the river even though it was not busy. We got a good rate through Southwest Airlines. I would stay here again 

kflegel 

on Citysearch

21 years ago

Wonderful – I just had a great weekend. We stayed at the Sheraton and I will stay there again on my next visit to Chicago. You can't beat the location. Close to just about everything. We walked to all our destinations. Two blocks to Michigan Ave, two blocks to Navy Pier. The beds are so comfy I didn't want to leave the room. Room service was excellent and quick. Excellent view of the city and lake. Next time we will ask for the other side of hotel because they had just as good as view (river, lake, city). Our check-in/check-... read more

lorenhart 

on Citysearch

22 years ago

Loving it! – This is a BEAUTIFUL hotel with a GORGEOUS view! The staff is friendly and helpful and we just had a WONDERFUL experience when we stayed last July. Can't wait to come back. Very convenient to everything!