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Shelby Family Practice - Boiling Springs

4.6

About this business

Location details

708 McBrayer Homestead Rd, Shelby, NC, 28152, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6135 reviews
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Emily P.'s profile image
9 years ago

Couldn't even get an appointment. I tried calling to book an appointment for my husband at 4:50 p.m. and after being put on hold for a minute or two, got answered by someone and promptly hung up on. Called back a second time, got answered quicker, and again got hung up on. Third time I called, the phone rang, obviously picked up, and was immediately cut off yet again. I had perfect cell reception, so I'm guessing someone knew it was close to quitting time and didn't feel like being tied up on the phone. Even if this had been... read more

Hope E.'s profile image
10 years ago

Had lots of repeated problems with getting my prescriptions filled at this office. Also, I went in with concerns of diabetes but they would not do blood work. I went to a specialist in Charlotte who believed I had diabetes and ordered a test. Guess what? I HAVE DIABETES!!! The doctor in Charlotte saved my life. 

Halie R.'s profile image
10 years ago

Poor Customer Service. We love Dr. Phelps and up until this point it has been the only reason we've stayed with SFP. However we've had it with this office. Our pharmacy sent SFP a per-authorization for a prescription 2 weeks ago. We thought that would be enough time because SFP is very slow. We called Wal-greens the 4th time today and SFP had still not done their part. We spoke to someone yesterday at SFP and voiced our concern, they never called back. We called today and spoke with the office manager, PATTY, she said she wo... read more

Joan H.'s profile image
11 years ago

My mother has been to this office many times and has always been treated well. They have been very pleasant and helpful. 

lindsey823's profile image
lindsey823 
12 years ago

I do not usually complain, however, I went to Shelby Family Practice two days ago and had a horrible experience. About a week ago I was exposed to raw chicken and I ingested a small piece. I figured I would be fine since I only ate a small piece. However, I started getting sick 4 days later. I was vomiting and had diarrhea. I went to Shelby family practice and saw a female nurse practitioner. She was very rude and made me feel stupid for even thinking it could be salmonella or e coli. She said I had a stomach virus because I... read more

Frequently asked questions about Shelby Family Practice - Boiling Springs

How is Shelby Family Practice - Boiling Springs rated?

Shelby Family Practice - Boiling Springs has a 4.6 star rating with 135 reviews. 

When is Shelby Family Practice - Boiling Springs open?

Shelby Family Practice - Boiling Springs is open now. It will close at 5:00 p.m.  

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