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10310 Auto Pl, Hagerstown, MD, 21740, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 8:00 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
This is based on my experience with the service department. I have had some good and bad experiences, but communication is the worst. I have left multiple messages and still can't get anyone to call back half the time. Spoke to the service manager regarding the no callbacks and trying to get papers from my previous service. Was told that it would be, but I still have not received it. It has been over a week. Very unprofessional.
They always do a great job. They send you a video of the work they have done and their inspection of the vehicle. Their waiting room is top notch. Great customer service.
Parts department are open yet there phone lines are closed! Not good customer service at all!!!
Parts department are open yet there phone lines are closed! Not good customer service at all!!!
Adam was awesome he helped us over the past few weeks, and let us test drive multiple vehicles on multiple occasions. He was very patient and got us the best deal. Thanks Adam!
Sharrett Mazda Parts has a 2.6 star rating with 5 reviews.
Sharrett Mazda Parts is closed now. It will open on Monday at 7:30 a.m.
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