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Shapes Dress Design Studio
- Consumer Services
- Royal Oak, MI
About this business
Specialties Marsha designs and make women's clothing for any occasion. Alterations are also welcome . The studio is open by appointment only . History Established in 1980. 37 years of experience.Marsha opened the studio in 1980 in Birmingham . The studio moved to Royal Oak in 1986 . Meet the Business Owner Marsha P. Business Owner Making unique clothing has been Marsha's passion sense she was a teen . Also getting the perfect fit is of the utmost importance. There is nothing like the feeling of having a one of a kind garment... read more
Location details
319 S Main St, Royal Oak, MI, 48067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 9:30 a.m. to 5:00 p.m. | |
| Sun | 9:30 a.m. to 5:00 p.m. |
I cannot even begin to rate this store and give it the benefit of one star, seeing that I am appalled at the level of customer service. I am an avid Royal Oak boutique shopper and have been inside this boutique a number of times. The owner/seamstress, who is always there knows nothing about accommodating her customers. I visited this store today as I have in the past and there was no "hello" no "can I help you find something" -NOTHING. She sat right there, looked at me like I was crazy and said nothing until I was leaving th... read more
GREAT Store – I've been in this store a few times in my ventures downtown, and I have to say I love the store. There has never been a long line, or even more than a few people in the store at one time. The clothing is very beautiful, well made, fashionable, and fun. Plus, it's easy to find something affordable. The staff was extremely nice. Very helpful and complementary. As we left the store, my sister and I could only talk about the great dress I still need to buy (: and the great customer service we just encountered. Defi... read more
owner's response to discount – I am the owner of Shapes. I appreciate that a fan of my store already replied to a customer who complained on this website, about not getting a discount. I did punch in the wrong amount on the credit card machine, and immediatly noticed it. I made the correction 5 seconds later. This kind of correction would not even show up on her bill, and she would not have to pay for it. This was all explained to her. People will try anything for a discount !
In response to Poor Customer Service by Dee Tee – Really? Are you that self-absorbed? Although I have never been in this boutique, I have worked for both big and small businesses in Michigan for many years and I believe this is the most ridiculous complaint thus far. First of all, sounds like you never left the store. The way you make it sound was that it was "she" who pointed out the mistake to YOU. Knowing about business, it is a lie that you were out $600 for the next few days. That $600 would have never gone through that... read more
Poor Customer Service – I will get right down to the chase. My purchase total came to $132.50. "Opps, could you please come over", the owner asked. "I made a mistake and charged your card $732.50 instead of $132.50." Oh, wow! "That's ok, everyone makes mistakes", I said. "Just reverse the over charge and we'll be good to go." So "she" did. But I wanted to be compensated for this inconvenience...being charged an extra $600.00 could have sent me to the poor house! So, I asked "her" if she could offer a discount on the coat I'd... read more
Trendy, Affordable and Accomodating – I love this boutique! Teresa (owner) always accomodates me. My oldest daughter found her prom(04) dress on the spot! My youngest daugther found her sweet 16 outfit(05) and a prom dress for 2006 on the spot! I showed Teresa the prom dress for 2007 prom (my daughter's actual prom) in September. The dress will be here this month(Dec). The shop is also beautifully decorated. If you have an inportant event and you want a unique, red carpet look, GO SEE TERESA!!!!!! You won't be disappointed. ... read more
Frequently asked questions about Shapes Dress Design Studio
How is Shapes Dress Design Studio rated?
Shapes Dress Design Studio has a 5 star rating with 13 reviews.
When is Shapes Dress Design Studio open?
Shapes Dress Design Studio is closed now. It will open at 9:30 a.m.
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