Shangri-La Day Spa NYC

J S. 

on Citysearch

13 years ago

Four stars – I had a few facials here and I felt they really helped my skin. My skin feels more clean and has cleared up considerably. I would definitely recommend this place! 

Cryschelle 

on Citysearch

13 years ago

I was quite surprised.. Not in a good way – I had called middle afternoon to refer my friends and family to hopefully get a group discount. The woman who answered was VERY rude and hung up the phone on me.. I will never contact them or refer anyone to them again. 

Workaholic56 

on Citysearch

13 years ago

AWFULLLLLLL – Today I used two out of the three vouchers I purchased online, for the Shangri-La Day Spa. I will begin with my experience of the unprofessional conduct in customer service I received from this location when I wanted to book the two appointments for myself and my boyfriend. When I called to book my appointment I was regarded kindly until I mentioned that I had purchased the vouchers and wanted to book two of the three appointments in one day. I was told they could only accommodate taking us on days when their R... read more

katsm 

on Citysearch

14 years ago

The owner is a con artist – I paid in advance and she forced me to pay again. i paid for a 30min massage she made it a hour just so she could charge me again and said it was my fault like i was suppose to keep track while getting the massage.she was ranting not listening......just plain unprofessional. 

TPoo 

on Citysearch

14 years ago

Voucher holders beware! You will feel cheated – For anyone who is going for a facial using vouchers BEWARE! The owner does not give you a regular facial because as she told me: you are using a voucher. So instead of a spa facial, i received a facial so simple it was equivalent to the free mini facial you get at the cosmetic counters in Macy's!!!! All I received was a simple wash, extraction and a thin layer of mask. And I was told to tip on the full amount of $85!!!! I will never go back. 

Emily2008 

on Citysearch

14 years ago

totally wonderful! – I had such a wonderful experience at this spa! It has such a soothing and peaceful atmosphere. The massage was fabulous and the facial left my skin feeling radiant. The service was kind hearted and sincere. I highly recommend it! 

slee1234 

on Citysearch

15 years ago

not a good massage – we did not like our massages. i am sure we can find a better place. 

rebecca1285 

on Citysearch

15 years ago

amazing experience – I got a deep tissue massage here and it was amazing. The therapist Jo was great, really sweet, told me before hand what to expect and if I have any problems to let her know. She took her time, asking if I was ok each time she did something different. After I finished they made me sit for a bit, relax, gave me water.... I would definitely return here. 

uwsbabe 

on Citysearch

15 years ago

If you like pain, come here. – Just came back from my 1st and last experience here. First came the facial. The woman was extremely aggressive with her hands and she kept talking to me the whole time. I just wanted to relax, but i couldn't breathe because the steam was blowing right into my nose and she kept covering my nose with her hands. The extractions were beyond painful. My foot kept twitching from the pain in my face, it was that bad. My face is severely red and full of marks from the "extractions." I'm afraid it'll ta... read more