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Shadelands Advanced Endoscopy
- Healthcare
- Walnut Creek, CA
About this business
Location details
498 N Wiget Ln, Walnut Creek, CA, 94598, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I get a bill. Try and call billing. Voicemail. No call back. Same at the office. I am not sending my credit information through mail. Might be a while for payment
I got to the center @6:30 for an 8:00. AM procedure. I was having an endoscopy and a colonoscopy. The person who greeted me was very nice. They took me in pretty quickly. The first thing that I notice was the the building was uncomformably cold. I mean very cold. I was prepared for my procedure and I was freezing. I got 1 blanket. I was freezing!! Then just before they came to take me in I told them that I needed to use restroom, the person said “to late now, don’t worry it only takes about 15 minutes, you’ll be fine. They p... read more
If I could give negative stars, I would! Let me start by saying that the PEOPLE who work here are lovely and kind and do a fabulous job. HOWEVER, their billing department and back of house responsiveness is criminally bad. The do not respond to phone calls no matter how often you call or how many messages you leave, there is no way to talk to an actual living human, you cannot pay any bills online or view the status of your bill, you may be paying down your bill but they will still send you to collections anyway. Unless you ... read more
At age 75 I’ve had a few procedures here and each time I received 5-star treatment. They are faithful to their schedules and genuinely welcoming, which is appreciated by us seniors in a potentially stressful situation. The atmosphere is uncrowded and unhurried. A private and comfortable enclosed bed area makes for an easy transition to a gown and after the procedure, a pleasant place to kick back while awaiting your ride home. Everything is spotless and a there is no disruptive noise. Most medical procedures are anticipated ... read more
Impossible to pay your bill. No online pay option and every phone number provided on the statements only shuffles you to another phone number. Ridiculous that in 2025 there is no online payment option on the billing statement sent in the mail. Billing staff super unhelpful.
Frequently asked questions about Shadelands Advanced Endoscopy
How is Shadelands Advanced Endoscopy rated?
Shadelands Advanced Endoscopy has a 3.5 star rating with 15 reviews.
When is Shadelands Advanced Endoscopy open?
Shadelands Advanced Endoscopy is open now. It will close at 4:30 p.m.
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