Servpro of West Erie County

Jennifer Britton 

on Google

2 weeks ago

I'd give zero if I could. My insurance company found them and I was dumb enough to trust them. They were hired for a water leak issue in a master bedroom and basement. Things sat in water for almost a week before they were reminded by me that they hadn't brought the promised dehumidifiers to help get the water up. They packed wet items in boxes. I asked them if they would take pictures of all unsalvageable items for me to turn into the insurance company so I'd be compensated for my lost items, they said yes they do that they... read more

Eugene Pacak 

on Google

2 months ago

It was a pretty extensive cleaning. There were a few areas that needed some minor cleaning afterwards. Overall, pleased with the crew and the job done 

Karen Workman 

on Google

2 months ago

The servpro in my area came out right away and got the work done. They worked fast and efficient. A very professional group. 

Heather Lambert 

on Google

4 months ago

The laborers in mitigation team and the laborers in the content team was awesome. I am impressed and very satisfied with the work that they did. However, the lack of communication within this company is poor. Waited a month to discover that they were not going to finish the work and that I needed to hire a contractor. I made attempts to reach out to the regional salesman that I originally spoke with and did not get any response. Again I can not express how happy I am with the crews that were in my home. A big shout out to An... read more