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SERVPRO of Porter County
- Fire Protection Services
- Valparaiso, IN
About this business
SERVPRO of Porter County provides fire and water damage restoration services for areas of Valparaiso, Portage, Chesterton and Porter. We will work with your insurance company. Call us today! (219) 476-1883 Hours - We are available 24 hours a day. Payment - Major forms of payment accepted. Insurance - We will work with your insurance company. Our Services based on commercial and residential needs. Water Damage Restoration Fire Damage Restoration Mold Remediation Storm Damage Restoration
Location details
1608 Firestone Ln, Valparaiso, IN, 46383, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
RecommendedServpro came to my house when my sump Pump went out and the standing water was 10 inches deep. Three days later the water was gone with no mold.
1star. Serv -pro deleted first review. Refusing to fix their damage. They broke the access panel to the attic on day 1. Day 2- they broke a hole in living room ceiling. Day 3- they broke a hole in the kitchen ceiling and quickly left without telling us of their destruction. Complained about cost of repair from a licensed contractor to fix damage to living room, but finally paid . Now, dodging calls and deleting posts of the review of the poor performance and improper training of help.
Business response:
As we said yesterday before Facebook removed your review (We did not remove your review, nor could we as Facebook doesn’t allow that, nor would we because we want to make sure that your voice is heard and that we have an opportunity to address your concerns), our expectation for every single one of our customers is that they have a five-star experience. We would love to know more about what happened in your specific situation and would encourage you to give us a call.
Thank you for all of your help with my recent water damage.
We had water damage in Aug to our lower level ceiling and wall. from a busted water line in our wall upstairs. Servrpo came out and dried out everything. They told us that they do repairs to homes as well and that they contract the jobs out. Awesome...we don't have to look for someone to do the work. Well needless to say 4 mos later and things still aren't complete in our home. Had to have the drywallers redo the ceiling 3 times due to it not being done right from the beginning. At this point the major drywall/painting work ... read more
Business response:
Hi Judy. Customer satisfaction is very important to every member of our team. We complete hundreds of projects each year and our goal is to satisfy all of our customers. Unfortunately, sometimes we fall short and have to resolve the issue. As you know, our Senior Project Manager Scott met Mr. Galligan at the property to address the concerns to his satisfaction. Our team takes great pride in our reputation for high quality restoration work in the Valparaiso area. Thank you.
Set up appointment week in advance with Scott. They waited for me to call them to tell me they need to reschedule could have called early morning so we wouldn’t miss work. Told me I was being belligerent, only three people rearranged their schedule to meet up with you. No thank you
Business response:
We are sorry for any inconvenience this scheduling conflict may have caused you an attempt was made to reschedule your appointment. SERVPRO of Porter County is a 24 hour emergency fire and water service company, emergency calls come in daily that require our project managers immediate attention.
Frequently asked questions about SERVPRO of Porter County
How is SERVPRO of Porter County rated?
SERVPRO of Porter County has a 4.5 star rating with 38 reviews.
When is SERVPRO of Porter County open?
SERVPRO of Porter County is open now. It will close tomorrow at 12:00 a.m.
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