SERVPRO of Palo Alto's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

SERVPRO of Palo Alto

4.2

About this business

SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We’re a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to... read more

Location details

2225 E Bayshore Rd Suite 270, #557, Palo Alto, CA, 94303, United States

Get directions
4.246 reviews
Select a rating
Cynthia Johnsen's profile image
Cynthia Johnsen 
on Google
2 months ago

Martin and his team, Piki and Mayra, did a fantastic job way above what I thought would be even possible! From the very beginning with Chelsea, Soliette and the HVac and soft goods expert we were very impressed with their knowledge and attention to detail. The communication was fantastic as well. Every question was answered promptly by the team. I’m really thrilled with the results and highly recommend Servpro of Palo Alto. Their company has been down here since the fires and still are working on new requests. Five stars out... read more

Brittany B. Goodwin's profile image
Brittany B. Goodwin 
on Google
2 months ago

My experience with ServPro has been terrible on top of my already unfortunate situation. ServPro never gave me an estimate and are now refusing to give me an invoice or return my belongings unless I sign a document promising to pay an unknown amount. They took my belongings and stored them without my consent and now they are refusing to tell me where they are located and how much the rate is for the storage facility they chose to store them at. They also told me last minute that I had to schedule for my belongings to be drop... read more

Cornelia Seiffert's profile image
Cornelia Seiffert 
on Google
3 months ago

This was an excellent and efficient team. They were careful in/with my home and responsive to requests. Highly recommend Martin and his team!! 

Mahesh Balakrishnan's profile image
Mahesh Balakrishnan 
on Google
3 months ago

This team completed the work related to smoke damage on our Pacific Palisades home in early February (we are now in mid-April). Our point of contact there was Chelsea Morton. Ever since the work was completed, we have asked for an invoice for the work as our insurance company won’t move the rest of our claim forward till they have this number. My public adjuster as well as I have called and texted them over 10 times over a period of a month and a half. Initially we were led to believe that the estimate was coming within a da... read more

Liz E's profile image
Liz E 
on Google
3 months ago

I cannot say enough good things about Chelsea. She has helped me with mitigating smoke damage in my home after the Eaton Fire. She had answers my adjuster did not, she could give me a good timeline & educate me on the process, she quickly responded to my many questions & concerns & she was extremely accessible & responsive. She gave me hope & then confidence that the work on my home would be done well, right, & as quickly as possible. Plus, i enjoyed her as a person, which actually made this process much easier. Her team was... read more

View all google reviews

Frequently asked questions about SERVPRO of Palo Alto

How is SERVPRO of Palo Alto rated?

SERVPRO of Palo Alto has a 4.2 star rating with 46 reviews. 

When is SERVPRO of Palo Alto open?

SERVPRO of Palo Alto is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com