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SERVPRO of Palo Alto
- Damage Restoration
- Palo Alto, CA
About this business
SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We’re a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to... read more
Location details
2225 E Bayshore Rd Suite 270, #557, Palo Alto, CA, 94303, United States
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Great experience! They handled our water damage cleanup and drying quickly, thoroughly, and professionally. Special shout-out to Chelsea, the manager, and Mario the lead on-site for her excellent communication and care throughout the process. Highly recommend!
What a great experience with Servpro! We had a broken pipe under the house, and Servpro cleaned up the water which had accumulated and was stinky. They were professional, helpful and friendly. We have a narrow crawl space, but they figured out how to get the job done. They helped us coordinate with the plumber too. Anna Guerrero was the project manager at Servpro and was outstanding in every way including communicating and working her butt off to help us. She even drew a map of the crawl space so that the plumber would know ... read more
Martin and his team, Piki and Mayra, did a fantastic job way above what I thought would be even possible! From the very beginning with Chelsea, Soliette and the HVac and soft goods expert we were very impressed with their knowledge and attention to detail. The communication was fantastic as well. Every question was answered promptly by the team. I’m really thrilled with the results and highly recommend Servpro of Palo Alto. Their company has been down here since the fires and still are working on new requests. Five stars out... read more
My experience with ServPro has been terrible on top of my already unfortunate situation. ServPro never gave me an estimate and are now refusing to give me an invoice or return my belongings unless I sign a document promising to pay an unknown amount. They took my belongings and stored them without my consent and now they are refusing to tell me where they are located and how much the rate is for the storage facility they chose to store them at. They also told me last minute that I had to schedule for my belongings to be drop... read more
This was an excellent and efficient team. They were careful in/with my home and responsive to requests. Highly recommend Martin and his team!!
Frequently asked questions about SERVPRO of Palo Alto
How is SERVPRO of Palo Alto rated?
SERVPRO of Palo Alto has a 4.3 star rating with 48 reviews.
When is SERVPRO of Palo Alto open?
SERVPRO of Palo Alto is open now. It is open 24/7.
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