Servpro of North Shasta, Trinity & Greater Tehama Counties

Mike and Matt (and their crews) have been AMAZING! I am totally naive to how this all works, as most of us probably are) and ServPro came to the rescue with class and reassurance. This entire team was nothing less than professional and effective. They have taken it upon themselves to interact with my insurance company and relieve me of some of that stress. With multiple little children, any home damaging and repair experience can be overwhelming. Hats off to this amazing crew! 7 out of 5 stars from me. THANK YOU!!

Doug and Dianna are great people and go out of their way to help others including, previous employees such as my self. Ethan one of their Lead Techs was very generous and helped me out his weekend by donating his time, to come look at my Papa's bathroom. I highly recommend Servpro of North Shasta Trinity and Greater Tehama Counties for high quality honest and respectable work. Thanks again, for the help with my Papa, I owe guys!

Used Servpro commercially. They were fast, professional and informative. after water damage had dried the office assistants followed up with good contacts / referral to finish repairs. 😁

Quick to respond, professional staff and dedicated to timely service. Tony D., Mike E. and Amanda F. were great.

The 2018 Carr Fire destroyed lives and forever changed our family physically and emotionally. My husband was caught in the Fire Tornado on July 26th, 2018 while exiting our development and all of our important and sentimental documents and belongings were destroyed along with our truck that was lifted and engulfed in the fiery. My husband miraculously escaped and was Air Lifted to the UC Davis Burn Unit. Fortunately after a few weeks he healed and was working full time as our Projects Manager to repair our home and property. Our process to recover was faster than most, as our property was destroyed but our home withstood the fiery, although it needed many repairs. Servpro of North Shasta, Trinity and Tehama Counties was an integral part of our construction team. Their Sales Team was quick to respond to our initial contact and thorough in providing an itemized and detailed work estimate. Our insurance company initially only authorized hiring a simple maid service company but after our persistence and forcing them to review evidence the fire caused hazardous issues to our interior, they authorized Servpro. Upon authorization, The Sales Team and owners were back to introduce the entire Site Service Team and Techs of ServPro North Shasta and they immediately began work. They were punctual and reliable everyday and from the onset of service, all Servpro Staff were friendly, professional and courteous to our situation. The were diligent in working until the job was complete, explained all processes and they put our house back to “home”. We are grateful for the professionals of ServPro of North Shasta, Trinity and Tehama County and have and will continue to refer them to our friends and family.

They are so professional and supportive in times of need. very informative through the whole process.

Excellent team! They do the job right!

Thank you so much for a job well done incredible attention to details and for putting the customers concerns first and putting our minds at ease you have a 5 STAR rating from me. Sincerely Dorothy Lambert