SERVPRO of Montgomery

Velnetia W 

on BBB

6 months ago

I had a flood late April 2024, and servpro was called out.the advised giving by my insurance (Staye Farm). I hired servpro only because that's who my insurance have business with. Later, when it time to do the repairs( servpro was paid in full ) . So everything would go smoothly so I was told. We'll it didn't! They pretty much disappeared until I called my adjuster and servpro guy.We both received excuses. They tried to swith the flooring and I called them out on it. So since the trust was broken, I did not want any part of ... read more

Jane E 

on BBB

a year ago

Servpro sent a contractor after being hit by hurricane and h,le did not have electricians licenses, therefore he was not able to do proper repairs and left molded installation in my walls. 

Keith S 

on BBB

2 years ago

My name Keith Sexton, owner of St James Movers here in Montgpmery, Al. I have been in this industry pushing 32 years. About August of 2019, we met with Benjamin Richardson about potentially handling the moving for Servpro's customers. Many of the Servpro stores used professional movers in lieu of In-House crews that tend to be inexperienced at handling various tasks that go along with relocating furniture so that the painters, plumbers, etc can come and begin work. For an entire year, we heard nothing. Then, in June on 2020,... read more

Judy 

on BBB

4 years ago

Several days after the house was empty, we stopped to see the progress...nothing. For two weeks, we checked every day, no workmen. We were assured we would be back in by Christmas. We went through three Project Managers, and three different set of drywall and painters. The first painting crew stood on my washer and dryer to paint the ceiling in the laundry leaving dents and scratches. We had stored the liquor from our bar in tubs in the garage, as Servpro would not remove alcohol from the home. Apparently the painters had fo... read more

Judy 

on BBB

4 years ago

Several days after the house was empty, we stopped to see the progress...nothing. For two weeks, we checked every day, no workmen. We were assured we would be back in by Christmas. We went through three Project Managers, and three different set of drywall and painters. The first painting crew stood on my washer and dryer to paint the ceiling in the laundry leaving dents and scratches. We had stored the liquor from our bar in tubs in the garage, as Servpro would not remove alcohol from the home. Apparently the painters ... read more

ana g. 

on BBB

7 years ago

As a result of water damage in our home Servpro was called and they were truly concerned regarding our home and the water. We are very pleased with the way they handled the water damage and would refer them in the future. 

Sandy S. 

on BBB

7 years ago

My Dad is older so I was relieved to find out that servpro would make sure the repairs were done on the house quickly. Otherwise, he would have wanted to try doing them himself. 

Charlotte H. 

on BBB

7 years ago

Thanks Servpro for your great work. Had a pipe break in my fathers house and they cleaned it right up . Great Job! 

chelsey r. 

on BBB

7 years ago

I discovered mold in my basement and immediately called Servpro they found out what caused the mold and begin to contain it and clear it up and what a fantastic job they did. Thanks Servpro!