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SERVPRO of Dane County West
- Fire Protection Services
- Verona, WI
About this business
When fire and water disasters take control of your life, we at SERVPRO of Dane County West help you take it back. As an IICRC Certified Firm, we're highly trained in residential and commercial property damage restoration. We are locally owned, with national resources readily available. We live and work in the Dane County, Madison, WI Communities we serve and take great pride in our community. SERVPRO of Dane County West Professionals blend customer service and accountability with proven methods of mitigating damage after wat... read more
Location details
275 Bruce St Suite 125, Ste 125, Verona, WI, 53593, United States
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RecommendedProfessional and punctual. We had a pinhole leak in a pipe in our finished basement. Servpro came out and did what was necessary to mitigate the area. They removed baseboards and damaged drywall, dried things out over the span of a couple of days and took care of some black mold that they discovered. Highly recommended.
Business response:
Thank you, Allison, for the great review! It was a pleasure working with you and we sincerely appreciate your business.
Overall things went very well working with ServPro. We had water damage from a leak on first floor. Servpro was able to come over the same night and start drying things out. They made me feel like they had the disaster under control. Overall I was kept in the loop on the remediation process and liked the serv pro team members I worked with. Communication of timelines and goals rebuild could have been smoother, but overall had a good experience and am happy with the floor replacement.
Business response:
Thank you for your thoughtful review, Zach. We strive for excellence in all areas of our business, from the initial mitigation of a water loss to the rebuild (should it be required). We sincerely appreciate your feedback as it allows us to continue to improve our communication process. It was a pleasure working with you and thank you for your business.
Hell naw owners are grimey asl not good people persons. A service provider I wouldn’t suggest to anyone
They came out immediately to mitigate water damage when our sump pump failed back in March. They were great to work with. Restoration work hasn’t been scheduled yet because the Stay at Home order was put in place right when it was time to put everything back in order, but we do intend to work with them for the restoration.
The response was immediate. They knew just how to handle the situation and took care of the problem and then returned and repaired the damage. Very professional and a pleasure to work with, highly recommend!
Came out fast to help us with our water damage.
ServPro was great to work with, and they had a QUICK response time to assist with an appliance leak. They were professional to work with!
SERVPRO of Dane County West did a great job for me and Sarah is awesome in the office!!! I would use them again.
3 weeks after an in-home consultation, we have yet to recieve the follow-up communication that we were told we'd get. This is after our online inquiries went unanswered for months. Don't waste your time - they'll just make you feel like you're a waste of their time (that's IF they respond or you actually get in contact with them!)
Frequently asked questions about SERVPRO of Dane County West
How is SERVPRO of Dane County West rated?
SERVPRO of Dane County West has a 4.9 star rating with 181 reviews.
When is SERVPRO of Dane County West open?
SERVPRO of Dane County West is open now. It is open 24/7.
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