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Servpro of Dale City/Lake Ridge

4.7

About this business

Like it never happened. Let our professionals assist you in the following areas: Fire & Smoke Damage We understand the trauma and terror that a fire in your home can cause. Every year, fire devastates the lives of thousands of families. If the tra 

Location details

4196 Merchant Plaza #349, #349, Potomac Mills, VA, 22192, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.772 reviews
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Nancy Cahill's profile image
Nancy Cahill 
recommend  Recommended
4 years ago

Mike and Billy worked quickly and effectively in terrible heat to get my house dried out after a major AC breakdown. They were friendly, professional, and good communicators. They showed up on schedule and worked directly with my insurance company, saving me a ton of paperwork. ServPro is the name that comes to mind when it comes to water damage resolution, and Mike and Billy demonstrated why. I highly recommend ServPro based on my experience. 

Lindsey Pollard's profile image
Lindsey Pollard 
recommend  Recommended
5 years ago

Excellent customer service & highly professional! 

Jennifer White's profile image
Jennifer White 
recommend  Recommended
5 years ago

I started using ServPro when one of my properties had an emergency. The swift response and professionalism from every person I came in contact with was above and beyond. Since then Janet has been valuable to me in providing services for all the commercial properties I manage. Their Emergency Ready Profile service is AMAZING!! I can’t compliment Janet and Sasha enough. During these unprecedented times, I am thankful I have them to call!!! I highly recommend! 

Meghan O'Connor Martin's profile image
Meghan O'Connor Martin 
recommend  Recommended
5 years ago
Pat Crossan's profile image
Pat Crossan 
recommend  Recommended
5 years ago

Best company for restoration anywhere! I would not use anyone else! Honest, trustworthy and do great work!!! 

Megan Neil's profile image
Megan Neil 
recommend  Recommended
6 years ago

"Everyone was super helpful and friendly. All the staff was professional and courteous. I had damage from a pipe that was leaking and they were out within 2hours. Highly recommend 

Brian Victor Geoffrion's profile image
Brian Victor Geoffrion 
7 years ago

From start to finish....EXCELLENT customer service. They were right on time and did exactly what they said they were going to do. When they were finished, they left my property clean and double/triple checked to make sure they did so. They educated me on what happened and what I could do in the future to prevent the problem from happening again. They have a customer for life in me AND my family 

Business response:

Thank you so much for your kind words! Thankful for clients like you! 

Jennifer Buky's profile image
Jennifer Buky 
7 years ago

I've had work done and didn't hesitate to call for an appointment. My kitchen floor was a DISASTER! After pre-treating and scrubbing and treating and scrubbing again it looks wonderful. Their technicians are on a mission to get your home looking better than ever. They are committed, loyal and trustworthy. You can't go wrong with Colleen and the Bright Green Cleanup Team!! 

Business response:

Thank you so much for the kind words. We appreciate your business! 

Paul Zheng's profile image
Paul Zheng 
8 years ago

I ordered the company to do mold check at one of my property in woodbridge, va. The company just send me an estimate of $5500 without even give evidence of prove that there is mold in the house. I called the company. The manager called back and tell me that they just give estimate. But they need to provide the proof of mold first. She even said it is fine to go to court. The attitude is very bad at this office. Do not recommand to any one. Bad service and they just want to rip you off. 

Business response:

We appreciate your feedback Mr Zheng. As we stated on the phone, we give an estimate for our service to remediate the whole house. If you would like a mold count that requires an air sampling by an industrial hygenist. If you would like the number to an industrial hygenist we would be happy to provide you with one. The hygenist does the air sampling (proof you are looking for) and our company does the remediation to get the mold back to normal range. That estimate was for the cost of remediation as was explained to your orig... read more

Frequently asked questions about Servpro of Dale City/Lake Ridge

How is Servpro of Dale City/Lake Ridge rated?

Servpro of Dale City/Lake Ridge has a 4.7 star rating with 72 reviews. 

When is Servpro of Dale City/Lake Ridge open?

Servpro of Dale City/Lake Ridge is closed now. It will open on Monday at 9:00 a.m. 

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