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ServiceMaster Restore of Kitchener

4.4

About this business

24/7 Emergency Disaster Restoration Services. Whether you have experienced property damage due to fire or flood, our emergency response team is here to restore your property & your peace of mind. 

Location details

55 Shoemaker St #2, Kitchener, ON, N2E 3B4, Canada

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4.454 reviews
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Susan M's profile image
Susan M 
on Google
a month ago

Came home to find large chunks of drywall and tile left in my bathtub, the ledge of my medicine cabinet, door frames, behind my toilet, carpet leading into my apartment, dirt all over my walls, had to vacuum with my work shoes on before even taking pictures of some of it so that I would not track all over the apartment. Plug that had been working the morning before I left for work, and only plug in my bathroom now no longer works, supervisor stated not his problem, they don't "do anything with electrical", but their staff on... read more

Abbey Broad's profile image
Abbey Broad 
on Google
a month ago

SUMMARY: horrible customer service, damage to property, company is only worried about getting all of your insurance money. DETAILS: We had a sewage backup, which was a nightmare to begin with, but Service Master made it even worse. Clean up wasn't done fully the first time and I had to call and email multiple times to get them to come back to finish the job. Throughout the process, they actually caused further damage to the property and personal items. Clothing and items that were not damage by sewage were taken and stored w... read more

Jane Czarny's profile image
Jane Czarny 
on Google
a month ago

Everyone at ServiceMaster Restore was fantastic to deal with! Ellie was an incredible project manager who advised me wisely, listened to me attentively, and provided the excellent direction. Steve and Jeremy took care of my home beautifully and speedily. Steve's unique work with painting and ceiling technique is extraordinary! And today, Tammy and Maria swooped in, going above and beyond to ensure my home was left spotless after the restoration! I couldn't be happier! Thanks all! 

Adam Dishy's profile image
Adam Dishy 
on Google
2 months ago

Feeling very frustrated with this company. Our home was damaged from ice in February or March. We had a leak through our ceiling in the living room and bathroom. They were great to help us with the demolition and emergency work. But since then I've been having to chase them and call them like a crazy person, just trying to get the repair work scheduled. I've been told over and over how they are under staffed and over booked. Finally when they got back to me they said it won't be scheduled until August. Now I am still waiting... read more

Luc Ippersiel's profile image
Luc Ippersiel 
on Google
2 months ago

Fast, easy to work with, and super friendly. Helped me in a tough moment and provided great guidance too! 

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Frequently asked questions about ServiceMaster Restore of Kitchener

How is ServiceMaster Restore of Kitchener rated?

ServiceMaster Restore of Kitchener has a 4.4 star rating with 54 reviews. 

When is ServiceMaster Restore of Kitchener open?

ServiceMaster Restore of Kitchener is open now. It is open 24/7. 

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