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Service Department at Big Star Cadillac

4.7

About this business

Our Certified Service expert technicians can help make maintaining your vehicle simple and convenient. We are not only a one-stop destination for all your vehicle maintenance needs, but we also have convenient hours, competitive service & parts pricing and advanced technology to take the stress out of servicing your vehicle. From oil changes to tire rotations, brakes, batteries and multi-point vehicle inspections, we can handle it all. Simply click on the tab or call to schedule an appointment today. 

Location details

18100 Gulf Fwy, Friendswood, TX, 77546, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 2:00 p.m.
SunClosed
4.7103 reviews
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Sanif Ali's profile image
Sanif Ali 
on Google
a month ago

I highly recommend booking Isaiah as you service advisor at the service department. He is very kind, understanding, and empathetic. He listens and makes sure all concerns are addressed. He is the reason why I keep returning to this particular delearship because he makes it effortless. 

Walker Walker's profile image
Walker Walker 
on Google
3 months ago
Mayely Rodriguez's profile image
Mayely Rodriguez 
on Google
5 months ago

The customer service was immaculate. LeAnna was very respectful and helpful, she put me in a car the same day because my vehicle was in service. The service manager Daniel was also helpful with my vehicle. 

Roy Ramirez's profile image
Roy Ramirez 
on Google
6 months ago

Albert Ramirez is the best in the business!! Took great care of me & completly wiped away any concern I may have had, during the whole process! I couldnt have asked for any better! Highly recommended! Id give him 5+Stars! The whole team there is actaully awsome as well, but I delt with Albert. So I just wanted to give that shout out to him specifically because Ive never had such a worryless & effortless experience (on my end bc he took care of everything) & never had a concern what so ever. He took care of everything & more ... read more

Brett Fregia's profile image
Brett Fregia 
on Google
7 months ago

I would give this place 0 stars if possible. Ainsley in the service department is an absolute nightmare to work with. I can communicate with a brick wall better than her. Full of attitude and horrible customer care. 

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Frequently asked questions about Service Department at Big Star Cadillac

How is Service Department at Big Star Cadillac rated?

Service Department at Big Star Cadillac has a 4.7 star rating with 103 reviews. 

When is Service Department at Big Star Cadillac open?

Service Department at Big Star Cadillac is open now. It will close at 6:00 p.m.  

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