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Serve Credit Union

4.4

About this business

Specialties Growing to provide exceptional rates, competitive financial products, and friendly service to a member-ownership dedicated to community service. History Established in 1931. Serve Credit Union, one of the oldest in the state, began serving its members in 1931. Its purpose was to provide credit and savings to Des Moines police officers and their families at a fair and reasonable rate, to encourage habits of thrift and to provide the opportunity to use and control their savings for their mutual benefit. Thanks to o... read more

Location details

423 E Court Ave, Des Moines, IA, 50309, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.465 reviews
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Soosh Amin's profile image
Soosh Amin 
recommend  Recommended
4 years ago

Super friendly staff and management team. I'm always greeted with a warm hello when I call, the member service is second to none. Highly recommend Serve Credit Union to everyone. 

Jason Spencer's profile image
Jason Spencer 
recommend  Recommended
4 years ago

Today my son was hired at Fareway in Pleasant Hill. So, of course, it was a perfect time to open a checking account him. But just how was I going to do that? A quick phone call to my old neighbor Jennifer Timmins was all it took to get the low down on how to do that in these trying times. I pulled up to the window at the Court Ave Branch and was greeted by a very cheerful smiling face. Jena told me that Jen had told her that we would be coming and filled her in on what we would be needing. Jena was excellent to work with and... read more

Business response:

Thank you SO much for this review!! it's so great to know that we are still able to serve your needs even in unconventional ways! And please....don't bring up cookie Friday...it's still too fresh :( 

Jason Spencer's profile image
Jason Spencer 
recommend  Recommended
4 years ago
Kris Smith's profile image
Kris Smith 
recommend  Recommended
4 years ago

Last week I was working with Jordan Dean and Myranda Karnowski on getting a loan to purchase my leased car. Yesterday I completely flaked on that idea and went and leased a new car instead. I feel bad that I have ditched these women that were working for me. So I wanted everyone to know that they have worked hard and given me excellent customer service. I would have no problem referring them or coming back if I have a need for a loan. They were professional and efficient and I may not have completed the loan, but I want to g... read more

Robin Jacobson's profile image
Robin Jacobson 
recommend  Recommended
5 years ago

I have been a proud member since it was called the USDA Credit Union. Friendly, helpful service. 

Chad Cornwell's profile image
Chad Cornwell 
5 years ago

Place has become a joke! Service is no longer a word here! All about adding new members rather than serving the ones who started the Des Moines Police Officers Credit Union. 

Robert Lewis's profile image
Robert Lewis 
recommend  Recommended
5 years ago

Wonderful people always want to help and very strong in being financial sound. 

Bill Boggs's profile image
Bill Boggs 
5 years ago

Ever since they changed the name and merged, this credit union has gone downhill fast. Been a member for over 25 years and will now be closing my account and changing credit union. I’ve gone here for all my loans and sad to go. Way to ruin a great place. 

Jordyn Sandy's profile image
Jordyn Sandy 
recommend  Recommended
6 years ago

Frequently asked questions about Serve Credit Union

How is Serve Credit Union rated?

Serve Credit Union has a 4.4 star rating with 65 reviews. 

When is Serve Credit Union open?

Serve Credit Union is open now. It will close at 5:00 p.m.  

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