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Serrano Family Practice

4.2

About this business

Location details

417 Hill Rd N, Ste 400, Pickerington, OH, 43147, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 12:00 p.m.
Fri8:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.228 reviews
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Alycia Kraft's profile image
Alycia Kraft 
on Google
a month ago

They do not protect pt med records. They allow friends and people outside the office to be in rooms with pts even if the pt asks not to. They talk terribly about pt they do not like behind their backs. At one point the nurse and lab tech were giving themselves drips while pt in office. They google to diagnose issues. During covid they told pt is was fake and nobody wore masks. They employee family and friends and pick on new hires. I can go on and on. They are not the incredible providers they pretend to be. They do not give... read more

mohamed ahmed's profile image
mohamed ahmed 
on Google
3 months ago

Extremely disappointed with Dr. Lisa’s attitude and professionalism. From the start, she was very unwelcoming and dismissive. She completely ignored all of my wife’s questions during the visit, showing zero interest in addressing her concerns. Later, when she called with blood work results, she rushed through the call and hung up in less than 50 seconds—no explanation, no opportunity to ask anything. It felt like we were an inconvenience to her. Definitely would not recommend. 

Anil Lagun's profile image
Anil Lagun 
on Google
6 months ago
Anonymous User's profile image
Anonymous User 
on Google
11 months ago

Although I enjoy the NP, I did not enjoy the attitude of the receptionist, Amy. Any time I’ve called in to reschedule and she’s answered, she always has an attitude. Same attitude I get when I ask for anything from her. She comes across as lazy and as if it’s bothersome to ask of anything from her. I love the place, not a fan of her. 

Anonymous's profile image
Anonymous 
on Google
a year ago

Serrano Family Practice has helped me tremendously! It’s the best place to be ! 

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Frequently asked questions about Serrano Family Practice

How is Serrano Family Practice rated?

Serrano Family Practice has a 4.2 star rating with 28 reviews. 

When is Serrano Family Practice open?

Serrano Family Practice is closed now. It will open tomorrow at 8:00 a.m. 

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