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At Serramonte Subaru, serving Daly City, the Bay Area, San Francisco, San Mateo and Colma, we don't just sell new Subaru models such as the Outback, Legacy, Forester, Impreza and Tribeca...We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Subaru service. Rather, at Serramonte Subaru, we take the time to get to know each and every driver we meet. It doesn't matter if you're from Bay Area, San Francisco, San Mateo or Colma; we get to know your driving style, needs, desires... read more
707 Serramonte Blvd, Daly City, KY, 94014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 11:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 7:00 p.m. |
Business response:
Thank you for the rating Eduaro, please let us know how we can improve. Thanks, Alham!
Do not get your car serviced here. My saga with these jokers started with an oil leak on my 2012 Outback. It started with a little burning oil smell, but had progressed to something of a smoking, burning mess. I was at 58k miles, so I figured I'd bring it in before the powertrain warranty expired. I bring the car in for service for the first time. They claim it was a bad gasket on the transmission and it was leaking transmission fluid and that there was no oil leak--I was t...Continue Reading
Business response:
Thank you for the rating. Please let us know if there is anything we can do to improve.
The model that I was looking for that day was already sold out. So Jordan asked me how he can make me happy because I was frustrated that the model of the subaru was not available anymore. He offered me the outback and said that he will give me a good price. When I saw the price, I asked him he can lower the price. I got an additional $200 off from the price that he gave to me so I made a deal and got the outback. So very grateful to Jordan who helped me that day. More power to agent like him.
Business response:
Thank you for the review and feedback Lydia.
Business response:
Hi Anton, thank you for your feedback (sorry for the elayed response). We appreciate you being loyal to the brand. Subaru does indeed offer different APR promotions throughout the year. Feel free to reach out if we can be of any assistance with your vehicle needs. Thank you, Alham.
Got me into the dealership on false pretenses saying that had a vehicle they had sold, kept me in to dealership by saying they could get another one, charged me $1000 for delivering a vehicle from another dealership and didn't tell me they were driving it 90 miles, and sold me my WRX with a faulty clutch and when it went out 3 weeks in blamed me. I love my car to death, but please do not support this dealership. This happened to me almost a year ago and I'm still pretty upset over how I was treated.
Business response:
Hi Nathan, thank you for taking the time to post your experience. Please accept our apologies for the extended delay in response. We are sorry you had a poor experience here. Please let us know if there is anything we can do to assist. Thank you, Alham.
Business response:
Hi Kevin- Thank you for taking the time to provide your feedback. I'm very sorry to hear about your poor experience with us. I looked up your name in our database and was not able to find anything. I would like to knowmore details about your experience and who assisted you, if possible. Please reach out to me at your earliest conveience. Our number is 650-550-3700. My name is Alham. Thank you.
1st time at Serramonte was not expecting to have good service as I did not have very good at Stevens creeK. From the moment I got there I was provided with great service. Jared checked me in and was attentive the whole time. I came in for a schedule service but when I mention an issue I was having with my navigation system he said he would have it checked for me. My service was done quickly and he kept me up to date and when they tested the navigation it needed to updated so they offered me a ride home until it was fixed. I ... read more
Business response:
Hi Nancy. Thank you for taking the time to post your feedback, it's greatly appreciated! I will let Jared, know about your post!
Serramonte Subaru has a 3.4 star rating with 69 reviews.
Serramonte Subaru is open now. It will close at 8:00 p.m.
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