Serra Volkswagen of Traverse City's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Serra Volkswagen of Traverse City

4.7

About this business

Location details

1747 S Garfield Ave, Traverse City, MI, 49686, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.726 reviews
Select a rating
Camie Haverstick's profile image
Camie Haverstick 
4 days ago

First off, they were friendly so I am giving 2 stars. However, it was a disaster and continues be. I picked out the car, it got taken back to be detailed and it had a new dent in it when it was brought back out front. Thankfully, the same model and color they had another of and I switched to that one. They use an independent company to put out of state plates on their cars and I didn’t get my plate until after my 2 month temporary plate had been expired. I requested another temporary tag in the meantime and was told no, Adam... read more

Danny's profile image
Danny 
2 weeks ago

Absolutely professional and friendly service! Explained what was found. Answered all questions. Great experience! Thanks guys! 

Jessica Nelson's profile image
Jessica Nelson 
2 weeks ago

John has been wonderful to work with every time I come in. My appointments are always on time, often ahead of schedule and completed in a timely manner. My questions are always answered fully, and I know what to expect at my next scheduled service appointment. 

Lisa Engel's profile image
Lisa Engel 
2 weeks ago

John always has a smile and a warm greeting. My husband was the VW dealer in Kalamazoo and surrounding area for almost 30 years and won many service recognitions and awards from VoA. I know good service when I get it and am very impressed and satisfied with the attention to detail at Serra. Thank you John and everyone! 

Be Water My Friend. K.M.'s profile image
Be Water My Friend. K.M. 
a month ago

Very helpful, friendly and answered all my questions. I have been buying my vehicles from you guys since I was a teenager. It’s nice to go to a dealership that listens and helps. 

Frequently asked questions about Serra Volkswagen of Traverse City

How is Serra Volkswagen of Traverse City rated?

Serra Volkswagen of Traverse City has a 4.7 star rating with 26 reviews. 

When is Serra Volkswagen of Traverse City open?

Serra Volkswagen of Traverse City is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com