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Serra Volkswagen of Traverse City
- Car Dealers
- Traverse City, MI
About this business
Location details
1747 S Garfield Ave, Traverse City, MI, 49686, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
First off, they were friendly so I am giving 2 stars. However, it was a disaster and continues be. I picked out the car, it got taken back to be detailed and it had a new dent in it when it was brought back out front. Thankfully, the same model and color they had another of and I switched to that one. They use an independent company to put out of state plates on their cars and I didn’t get my plate until after my 2 month temporary plate had been expired. I requested another temporary tag in the meantime and was told no, Adam... read more
Absolutely professional and friendly service! Explained what was found. Answered all questions. Great experience! Thanks guys!
John has been wonderful to work with every time I come in. My appointments are always on time, often ahead of schedule and completed in a timely manner. My questions are always answered fully, and I know what to expect at my next scheduled service appointment.
John always has a smile and a warm greeting. My husband was the VW dealer in Kalamazoo and surrounding area for almost 30 years and won many service recognitions and awards from VoA. I know good service when I get it and am very impressed and satisfied with the attention to detail at Serra. Thank you John and everyone!
Very helpful, friendly and answered all my questions. I have been buying my vehicles from you guys since I was a teenager. It’s nice to go to a dealership that listens and helps.
Frequently asked questions about Serra Volkswagen of Traverse City
How is Serra Volkswagen of Traverse City rated?
Serra Volkswagen of Traverse City has a 4.7 star rating with 26 reviews.
When is Serra Volkswagen of Traverse City open?
Serra Volkswagen of Traverse City is closed now. It will open at 8:30 a.m.
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