This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
1550 Opelika Road, Auburn, AL, 36830, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Serendipity is the cutest store! There’s so many different gift options as well as personalization for those gifts.
Not very good customer service - have been in this store twice. Nobody spoke to me or asked if they could help me either time. The first time I went to them and asked a question. They acted like they didn’t have time for me, were snobbish and rude. I believe in bad days and second chances so today was my second time. After being in the store for several minutes and even going near the counter to look at things, I just left because again they were too consumed with eating and talking to even address me. 😢
Shout Out to the awesome employees at Serendipity Monogramming service in Auburn. Warm, courteous and professional service from the time we walked thru the doors. Nothing like the feeling of "we appreciate you!" Thanks for making Granny’s Baby “Blair” special!!!
Tried to go to store today to buy mask and took a special needs child with me who will not wear a mask due to her special needs. The staff was so rude about us coming in. I work in the medical field and understand the importance of mask but when I politely say that we have a special needs child that will not wear one there is no need to give me a look like I am less of a person and huff at me about a special needs child not wearing a mask! My heart was broken for the mother of this child. Special needs parents already have s... read more
Business response:
I’m so sorry you felt mistreated. It did take me a minute to process your request, I was honestly confused. My response to your request for the girl to not wear a mask was, “sure”. We do have a staff member who is immune compromised.
Friendly staff and a great choice of gift ideas!
Great folks to work with, interesting items.
Always find some treasures at Serendipity!! The staff is amazing and prices are incredible!!! One of my go tos for gifts for friends and myself ;)
Best customer service ever!! The staff at Serendipity always goes above & beyond to take care of your needs!
their monograms are amazing! Love the big beefy monos...
Serendipity of Auburn has a 4.7 star rating with 187 reviews.
Serendipity of Auburn is closed now. It will open at 10:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com