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SEPHORA at Kohl's
- Beauty
- Novi, MI
About this business
Location details
43550 W Oaks Dr, Novi, MI, 48377, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
The older white lady with short hair at this location is very rude. She has no manners and follows you around the store. I go to Sephora a lot and usually spend a lot But it doesn’t mean that I need to purchase something to be able to visit the store. That lady looked me and my parents up and down, followed us around the store and kept giving mean looks to us. Every time I go to Sephora, that lady had the same attitude, demeaning and condescending! I also went to return my Mario foundation one because it just didn’t work for... read more
To the pretty Sephora lady this morning, please stop being mean to others. I have been to Sephora 100s of times but never faced such behavior. If you have questions or doubt anyone birthday just ask them ID we will be happy to give it to you. It’s just a free hamper and everyone are not just coming to your store for that ( we have purchased $100 items from the store). We were enjoying our morning at Sephora with my friend on her bday and your behavior just made me so sad, I didn’t want to hurt her or spoil our day so we just... read more
My friend and I were just looking around at new products we were interested in and smelling the test-me fragrances when an older lady with white hair would not stop following us around the store and eyeing us down. She was blatantly staring at us for a long time before she asked if we needed help (for the fourth time), and another older lady with short red hair was doing the exact same thing. This happened for the entire 30mins that we were there. However, the young lady with long black hair at the register was so kind to us... read more
Thank you ladies for helping me with my transaction. Great customer service.
On Saturday May 18th 2024, my daughter and I visited this location. My goal was to either exchange or return a perfume that I had purchased the week before. I liked the fragrance when I sampled it in the store but once I brought it home and wore it for a day I realized it didn’t settle well on my skin. The woman at the register was not very approachable. She had what seemed like an attitude or like she may have been passing judgment before even understanding what I was trying to do. I’m not sure her name but she was an older... read more
Frequently asked questions about SEPHORA at Kohl's
How is SEPHORA at Kohl's rated?
SEPHORA at Kohl's has a 1.9 star rating with 14 reviews.
When is SEPHORA at Kohl's open?
SEPHORA at Kohl's is open now. It will close at 10:00 p.m.
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