SEPHORA's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

SEPHORA

3.5

About this business

Location details

12110 Lakewood Blvd, Downey, CA 90242, Downey, CA, 90242, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.578 reviews
Select a rating
Juana Lopez's profile image
Juana Lopez 
3 weeks ago

If it were up to me, I wouldn't even give it a single star. I arrived on my scooter and wanted to park it next to the entrance—I saw it wouldn't be in anyone's way, and it was my first time there—but a woman at the entrance spoke to me very rudely. I found it strange because other stores have let me bring it in. Terrible service; I will never go back. 

Gabby Meza's profile image
Gabby Meza 
a month ago

Rude cashier, giving one star because I have to 

America Ramirez's profile image
America Ramirez 
a month ago

I had the worse experience all of the workers are lazy except one girl with blonde hair she was at the cashier super friendly. One black female with a stiff beige wig had me waiting and would give attitude when I asked for a shade match. She had me waiting for over 10 minutes and she would look at me and not even tell me anything. Sephora do better with who you hire. I wish I got the name of the girl with blonde hair because she was the only one running that store. 

Amber Toscano's profile image
Amber Toscano 
a month ago

I am a frequent customer of Sephora, specifically this location so it really is unfortunate that I have to write this review. I have never had an uncomfortable or negative experience at this store until today. I went in with my young daughter looking for a specific display. I couldn’t find it so I went up to an employee for assistance. While the employee was trying to assist me, another employee (tall and bald male) was talking over her talking about shipments and telling me that it wasn’t available and to come back another ... read more

Jammie Navarro's profile image
Jammie Navarro 
2 months ago

Came in, was not welcomed. There was 4 workers standing by the door. I proceded to ask if they had any sales, or promos. The woman responded with “no, not at the moment.” I then went to look for an item I needed and I couldn’t find it. No one was around to ask if I needed help and when I went to the other side, one of the workers seemed to be following me. She also didn’t ask if I was looking for something. I eventually found my item and paid for it. I really debated leaving g and going elsewhere for the product. The atmosph... read more

Frequently asked questions about SEPHORA

How is SEPHORA rated?

SEPHORA has a 3.5 star rating with 78 reviews. 

When is SEPHORA open?

SEPHORA is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com