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3147 Douglas St #147a, Victoria, BC, V8Z 6E3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Went to exchange the foundation I bought online and the assistant who was asked to help me with shade matching looked at me with disgust and asked “are you sure it’s not a match?” I explained it oxides with time. He swatched another shade and said “it should match you because anything else would make you look sick” and left. I don’t know how to feel about this. The cashier was super nice so I wanted to forget the experience,but no it’s haunting me.
Like those stores - good service but pretty expensive 🫰
The past two times I have gone in, I find the staff so stand-offish and unhelpful (aside from one nice one who helped me with the Sephora brand eyebrow gel yesterday - thank you!). It seems like such a catty environment. The cashier was so unfriendly around 5:15pm yesterday, and based on many other recent reviews, this isn't just boxing day/holiday shopping mayhem. Seems to be the norm, so I'll go to the Langford location from now on.
SEPHORA has a 4 star rating with 475 reviews.
SEPHORA is closed now. It will open at 10:00 a.m.
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