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SEPHORA
- Beauty
- Estero, FL
About this business
Location details
23161 Fashion Dr #113, Estero, FL, 33928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Do not buy gifts from Sephora to anyone! Bought a perfume for my wife and asked for a message to be written. My wife got a regular brownish box without any messages!!! If you do not honour your own provided services Sephora, you should not offer it, period. I suggest removing the write a message thing from orders and just let people know that you are not able to wrap a gift with a message anymore!!!
Business response:
Dear *****, We are very sorry to hear that your gift selections were not included with your order. We would like to see how we can help remedy this issue; however, we cannot locate a recent order using the information submitted with your review (name, email, and zip code). Please feel free to reach out to Sephora ****** Services via chat on sephora.com or by calling 1-877-SEPHORA ***************) at your earliest convenience for further assistance. We appreciate the time you have taken to contact us. Your feedback has been s... read more
Unpleasant experience August 2023 with Sephora in **************.. While I was returning a product, I was denied and given a purchase ticket informing me that future returns will not be accepted. I called the 833 number for an explanation why. I was told I returned to many products. The store itself is clean, but since women and men are touching and sampling the makeup and skin care, buying it would be a safer choice since their has been COVID protocols. I understand their concern but a sign in the store or written messages ... read more
Business response:
Dear ****, To best assist with your concerns, and to provide you with the most recent update on your account status, weve sent you an email to the address used in submitting your review.We look forward to speaking with you directly.Sincerely,Sephora ****** Services
Unpleasant experience August 2023 with Sephora in **************.. While I was returning a product, I was denied and given a purchase ticket informing me that future returns will not be accepted. I called the 833 number for an explanation why. I was told I returned to many products. The store itself is clean, but since women and men are touching and sampling the makeup and skin care, buying it would be a safer choice since their has been COVID protocols. I understand their concern but a sign in the store or written messages ... read more
Business response:
Dear ****, To best assist with your concerns, and to provide you with the most recent update on your account status, weve sent you an email to the address used in submitting your review.We look forward to speaking with you directly.Sincerely,Sephora ****** Services
Unpleasant experience August 2023 with Sephora in **************.. While I was returning a product, I was denied and given a purchase ticket informing me that future returns will not be accepted. I called the 833 number for an explanation why. I was told I returned to many products. The store itself is clean, but since women and men are touching and sampling the makeup and skin care, buying it would be a safer choice since their has been COVID protocols. I understand their concern but a sign in the store or written messages ... read more
Business response:
Dear ****, To best assist with your concerns, and to provide you with the most recent update on your account status, weve sent you an email to the address used in submitting your review.We look forward to speaking with you directly.Sincerely,Sephora ****** Services
Unpleasant experience August 2023 with Sephora in **************.. While I was returning a product, I was denied and given a purchase ticket informing me that future returns will not be accepted. I called the 833 number for an explanation why. I was told I returned to many products. The store itself is clean, but since women and men are touching and sampling the makeup and skin care, buying it would be a safer choice since their has been COVID protocols. I understand their concern but a sign in the store or written messages ... read more
Business response:
Dear ****, To best assist with your concerns, and to provide you with the most recent update on your account status, weve sent you an email to the address used in submitting your review.We look forward to speaking with you directly.Sincerely,Sephora ****** Services
Unpleasant experience August 2023 with Sephora in **************.. While I was returning a product, I was denied and given a purchase ticket informing me that future returns will not be accepted. I called the 833 number for an explanation why. I was told I returned to many products. The store itself is clean, but since women and men are touching and sampling the makeup and skin care, buying it would be a safer choice since their has been COVID protocols. I understand their concern but a sign in the store or written messages ... read more
Business response:
Dear ****, To best assist with your concerns, and to provide you with the most recent update on your account status, weve sent you an email to the address used in submitting your review.We look forward to speaking with you directly.Sincerely,Sephora ****** Services
Unpleasant experience August 2023 with Sephora in **************.. While I was returning a product, I was denied and given a purchase ticket informing me that future returns will not be accepted. I called the 833 number for an explanation why. I was told I returned to many products. The store itself is clean, but since women and men are touching and sampling the makeup and skin care, buying it would be a safer choice since their has been COVID protocols. I understand their concern but a sign in the store or written messages ... read more
Business response:
Dear ****, To best assist with your concerns, and to provide you with the most recent update on your account status, weve sent you an email to the address used in submitting your review.We look forward to speaking with you directly.Sincerely,Sephora ****** Services
Unpleasant experience August 2023 with Sephora in **************.. While I was returning a product, I was denied and given a purchase ticket informing me that future returns will not be accepted. I called the 833 number for an explanation why. I was told I returned to many products. The store itself is clean, but since women and men are touching and sampling the makeup and skin care, buying it would be a safer choice since their has been COVID protocols. I understand their concern but a sign in the store or written messages ... read more
Business response:
Dear ****, To best assist with your concerns, and to provide you with the most recent update on your account status, weve sent you an email to the address used in submitting your review.We look forward to speaking with you directly.Sincerely,Sephora ****** Services
Unpleasant experience August 2023 with Sephora in **************.. While I was returning a product, I was denied and given a purchase ticket informing me that future returns will not be accepted. I called the 833 number for an explanation why. I was told I returned to many products. The store itself is clean, but since women and men are touching and sampling the makeup and skin care, buying it would be a safer choice since their has been COVID protocols. I understand their concern but a sign in the store or written messages ... read more
Business response:
Dear ****, To best assist with your concerns, and to provide you with the most recent update on your account status, weve sent you an email to the address used in submitting your review.We look forward to speaking with you directly.Sincerely,Sephora ****** Services
Frequently asked questions about SEPHORA
How is SEPHORA rated?
SEPHORA has a 3.5 star rating with 371 reviews.
When is SEPHORA open?
SEPHORA is closed now. It will open at 10:00 a.m.
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