Sentara Pulmonary, Critical Care & Sleep Specialists

Terra Melina 

on Google

a year ago

Dr. Patel [Pulmonology], the staff of nurses and checkout/referral receptionists are inviting and thorough when it came to my care. Only reason for the 4 ⭐are from behaviors of some of the Front desk receptionists . One in particular was very rude and dismissive, while the other just sat quietly in her corner like a scolded puppy. These behaviours almost lead to my abandonment in recieving care. I am glad I stayed. Update. 5 ⭐as of 2024 Coming to this clinic and being understanding took me far in this clinic. I stand by my o... read more

Luna Steele 

on Google

a year ago

Dr. Patel [Pulmonology], the staff of nurses and checkout/referral receptionists are inviting and thorough when it came to my care. Only reason for the 4 ⭐are from behaviors of some of the Front desk receptionists . One in particular was very rude and dismissive, while the other just sat quietly in her corner like a scolded puppy. These behaviours almost lead to my abandonment in recieving care. I am glad I stayed. Update. 5 ⭐as of 2024 Coming to this clinic and being understanding took me far in this clinic. I stand by my o... read more

Mireya Jones 

on Google

a year ago

If I could give them ZERO stars I would. There’s absolutely no communication from this office, and they fail to do their job on multiple levels. I heard the sleep specialist was retiring, and thank God because his level of inattention is borderline negligent. We waited MONTHS just to get an appointment date, and then were told due to the severity of the sleep condition we may qualify for our appointment to be moved up based on availability. No matter when we called the office or how often we called them, we never received so... read more

Mike Firth 

on Google

a year ago

I was a patient for many years. The last few years it has been harder to get any help by way of messaging. I’m done with them.