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Senior Home Health Care
- Home Health Care
- Walled Lake, MI
About this business
Senior Home Health Care is a pharmacy located in Commerce Township, MI.
Location details
4135, 4204 Martin Rd, 4204 Martin Rd, Walled Lake, MI, 48390, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After many months of a very fluid process it became horrific. Starting with ignoring a doctors updated prescription for new supplies, unreturned phone calls - even to their after hours number, and a laundry list of failed customer service. Our last communication involved the customer service supervisor who handed the phone off instead of trying to correct his companies inadequacies. Shame on them. We’re out of this poorly run, mismanaged, and inadequate money pit.
I've been dealing with them for 5 yrs. Customer Service has much to be desired when you have a problem, sure if you want to order supplies they're lickity split to help you make your order but other wise they don't want to talk and will pass you through phone to phone to phone till they wear you out. Be-Ware !!!
I've been dealing with them for 5 yrs. Customer Service has much to be desired when you have a problem, sure if you want to order supplies they're lickity split to help you make your order but other wise they don't want to talk and will pass you through phone to phone to phone till they wear you out. Be-Ware !!!
Thank you for always pulling through when customers really need you! Means a lot to people.
They had my script from my doc (over two weeks) to contact me so that I could order supplies again . . . and told me to have the doctor fax over a script, when he already did. Then told just kidding. . . that I was on the "Will Call" list, but that I probably didn't want to be called? Duh . . . who says this. Then told she found the script and said they will send out everything. I asked what is everything??? Said I just need hose, face mask and filter. She said okay. Then she told me I had the "pillow mask". I told her that ... read more
Thank you for NOT providing oxygen when I needed it most.
Very disappointed in service. Always sending wrong supplies never a follow up . Always had to call to replace masks . Now they are refusing service because I'm on Medicare ! My machine not working right they don't care , want me to do without I guess . Said I have to pay up front for rental then pay for all repairs. I just noticed the machine was refurbished to begin with. But charged for new . I'd stay away from this co. Delt with for over 10 yrs. because sales person was a friend mr. D.H. Now I know.
I have had excellent results with Senior Home Health Care. I have recently purchased a CPAP from them. Wonderful therapist, she came right to my house and showed me everything that I had to know about using my PAP machine. I had to go to their building and get fitting with a mask as i was having problem with mine. My therapist has been very good to me and has helped me find the correct mask for me. I would recommend them to all when getting a CPAP machine. Thanks Freida.
Excellent customer service!
Frequently asked questions about Senior Home Health Care
How is Senior Home Health Care rated?
Senior Home Health Care has a 3.1 star rating with 52 reviews.
When is Senior Home Health Care open?
Senior Home Health Care is closed now. It will open tomorrow at 9:00 a.m.
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