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Senior Helpers

4.0

About this business

Location details

633 E Ogden Ave, Naperville, IL, 60563, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.073 reviews
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21st century's profile image
21st century 
2 months ago

It is not Senior Helpers agency like they were before. A lot of primitivism… They will provide more working hours for those enthusiastic caregivers who come in sweatpants with trampled knees, tucked into socks and slippers in cold weather. Exactly these definitely will earn them a lot of money without unnecessary questions and without unnecessary effort. Experienced caregivers ask a lot of questions that supervisors or managers do not want to answer. Why do agencies need training? Just to mark for their licenses? Everything ... read more

Dwight Shumway's profile image
Dwight Shumway 
5 months ago

Very nice company. Very responsive and willing to help. The driver was amazing for my mom. Thanks! 

Denise Dalton's profile image
Denise Dalton 
5 months ago

Update: Senior Helpers changed leadership and the new director helped us and rectified the situation. I’m confident that the issues we had were related to the people who are no longer with the organization. We had some bumps at first, but the caregivers for my mom were lovely and kind. Jenn and John, specifically, made our lives so much easier. After my mom went into assisted living, we were unable to get the deposit back for over a month. We followed their guidelines and gave 7 days notice. We emailed, called, texted and le... read more

Denise Dalton's profile image
Denise Dalton 
6 months ago

We had some bumps at first, but the caregivers for my mom were lovely and kind. Jenn and John, specifically, made our lives so much easier. After my mom went into assisted living, we were unable to get the deposit back for over a month. We followed their guidelines and gave 7 days notice. We emailed, called, texted and left voicemails but had no response. The company confirmed receipt of my messages, and yet we are still waiting. My mom’s last day of care was August 3 when she went into the hospital and she has not been home... read more

Bill Beck's profile image
Bill Beck 
7 months ago

Fantastic personnel knowledgeable friendly and punctual 

Frequently asked questions about Senior Helpers

How is Senior Helpers rated?

Senior Helpers has a 4 star rating with 73 reviews. 

When is Senior Helpers open?

Senior Helpers is open now. It will close at 5:00 p.m. 

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