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Senior Helpers

4.6

About this business

Location details

1779 Kirby Pkwy #5a, Ste 5A, Germantown, TN, 38138, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
4.641 reviews
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David Mitchell's profile image
David Mitchell 
4 years ago

I would not hire these people to watch a canary! The help is poorly trained. They broke my mother's leg transferring her from bed to chair because they would not use a Hoyer Lift. I sent it back because they would not use it and then they complained that my mother's leg would not have been broken if they had a lift? (I killed my parents, have mercy on me because I'm an orphan! That's the same sense they use regarding my mother!) My mother died from complications due to her broken leg at 92 years old. It's on the death certif... read more

Kandise Bird's profile image
Kandise Bird 
recommend  Recommended
4 years ago

This is an amazing company. Great staff and wonderful caregivers I have ever seen. Have never seen a in home care company with a owner that’s a register nurse. He has so much knowledge and is so caring and compassionate. Could not ask for a better company to be with. 

Business response:

Thank you! 

Hayley Nicole's profile image
Hayley Nicole 
5 years ago

Do not work here or hire this company. This place is very unorganized and they take your hours with no notice and no explanation and you hear NOTHING from them anymore. This is people’s livelihood and have families to take care of. Also, if a person is sick or unable to make it to work for their shift and gives adequate notice (I’ve heard this from SEVERAL of their patients and employees so this isn’t coming just from me) they claim they don’t have anyone to cover the shift so the patient is left with no one to care for them... read more

KC Martin's profile image
KC Martin 
recommend  Recommended
5 years ago

We had a great caregiver. The office staff seems a bit disorganized. I'm really disappointed in one thing: After five years and approximately $100k with them, Senior Helpers couldn't even be bothered to send a card when my mom died. Given that would almost always be the culmination of the relationship, you would think they would handle it better. It doesn't seem very caring or professional. 

Karen Pedigo's profile image
Karen Pedigo 
5 years ago

Very disappointed in your lack of service & organization! More disappointed that no one seemed interested in fixing the situation, just making sure you got that money! 

Faith Owens's profile image
Faith Owens 
recommend  Recommended
5 years ago

I wanna say it is probably a great place for Senior helpers Northern Colorado to help a lot of Senior to be happy and still be active too 

Marri Collom's profile image
Marri Collom 
recommend  Recommended
5 years ago

We are grateful to Karl Crosby and Caregivers at Senior Helpers in Lees Summit for the excellent care and services provided to my Aunt for the past several years. As a clinician working within the healthcare system for decades, I have been very impressed with the caliber of Karl's staff as well has his personal and careful oversight of my aunt's personal and healthcare needs. I highly recommend Senior Helpers of Lees Summit. 

Marisa Pasquini's profile image
Marisa Pasquini 
recommend  Recommended
5 years ago

What I like best about Senior Helpers is that they go above ad beyond for their clients... and their staff. They are committed to consistent checking in and training, which results in longevity in their staff. They're a gift to the Santa Barbara Community. 

Czerenda Wheeler's profile image
Czerenda Wheeler 
recommend  Recommended
5 years ago

Excellent! Fast efficient and friendly. Great compassion for the elderly. 

Frequently asked questions about Senior Helpers

How is Senior Helpers rated?

Senior Helpers has a 4.6 star rating with 41 reviews. 

When is Senior Helpers open?

Senior Helpers is open now. It will close at 11:59 p.m.  

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