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SEFCU
- Credit Unions
- Saratoga Springs, NY
About this business
Location details
Wait Hall, 815 N Broadway, Jonsonn Tower, Saratoga Springs, NY, 12866, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very pleasant rep at the drive thru
Long awaited review : Ever since the merger with SEFCU and CAPCOM, they treat you like a bottom line, no longer like a human. Costumer service is terrible. They have no right to call themselves a credit union. They are a BANK. Fees, Fees, Fees. Switched to another small town Credit Union (TCT) and couldn’t be anymore happier. Perfect example of corporation that became greedy and lost their way of customer comes first. Want a second opinion ? Search Broadview BBB (Better Business Bureau) reviews.
Jennifer Keigley is phenomenal. I live out of town and she has helped me and my elderly dad with wisdom and kindness. I am choosing to keep my accounts at this branch due to her above and beyond kindness, help and guidance.
If there was negative stars I would give it to broadview. I have never experienced such poor service in my life. They offer no solutions no matter what the issue is and they hound you a million times even if you explain your situation and that you have no money to give. Was much better as SEFCU but now as Broadview they are the worst I have ever encountered! Definitely looking for a new bank.
Since they switched to Broadview everything has been terrible. I was with cap com for 15 years and never wanted a different bank. Now I have constant issues, customer service is horrendous. Definitely switching banks now, these people suck.
Frequently asked questions about SEFCU
How is SEFCU rated?
SEFCU has a 3.6 star rating with 49 reviews.
When is SEFCU open?
SEFCU is closed now. It will open at 9:00 a.m.
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