SEFCU

Bjorn Decker 

on Google

3 months ago

Long awaited review : Ever since the merger with SEFCU and CAPCOM, they treat you like a bottom line, no longer like a human. Costumer service is terrible. They have no right to call themselves a credit union. They are a BANK. Fees, Fees, Fees. Switched to another small town Credit Union (TCT) and couldn’t be anymore happier. Perfect example of corporation that became greedy and lost their way of customer comes first. Want a second opinion ? Search Broadview BBB (Better Business Bureau) reviews. 

susan sipay 

on Google

4 months ago

Jennifer Keigley is phenomenal. I live out of town and she has helped me and my elderly dad with wisdom and kindness. I am choosing to keep my accounts at this branch due to her above and beyond kindness, help and guidance. 

Jordan Waite 

on Google

6 months ago

If there was negative stars I would give it to broadview. I have never experienced such poor service in my life. They offer no solutions no matter what the issue is and they hound you a million times even if you explain your situation and that you have no money to give. Was much better as SEFCU but now as Broadview they are the worst I have ever encountered! Definitely looking for a new bank. 

Brandon Johnson 

on Google

9 months ago

Since they switched to Broadview everything has been terrible. I was with cap com for 15 years and never wanted a different bank. Now I have constant issues, customer service is horrendous. Definitely switching banks now, these people suck. 

Curt Bliven 

on Google

11 months ago

These people are SO poorly organized! It took them ONE full year to repossess my car after a bankruptcy. That only happened after I contacted them by phone! I had to call them everyday for a week just to get an answer from them!! Take the car or don't take the car. Who approved this merger? Nobody knows what is going on at this credit union, trust me.