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Seelye Ford of Kalamazoo
- Car Dealers
- Kalamazoo, MI
About this business
Seelye Ford Kalamazoo serving Kalamazoo and Southwest Michigan for over 50 years. Seelye is a customer first; community involved dealership who believes their biggest asset is their people. The foundation of Seelye Ford and Seelye Auto Group is built on hard work and strong ethics. Treat your clients the way you would want to be treated and take care of your employees. We are a group led by faith and understand we are not perfect. But in our imperfection we grow and become better. Staying grounded and understanding without o... read more
Location details
3820 Stadium Dr, Kalamazoo, MI, 49008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Everyone that I talked with were very friendly and very helpful. They gave me information I asked for. I was slow getting back with them and the truck I wanted sold
Business response:
Dave, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Your Seelye Ford Kalamazoo Team
Was told this vehicle was available and had zero issues. Told the representative that I was a cash buyer, the rep stated he will send me payment instructions. 3 minutes later I receive a text message saying it has mechanical problems…it didn’t, they want to sell it via financing so they can profit more. Bad business avoid at all costs!!
Business response:
Kyle - We apologize for not sending you the repair estimate prior to informing you the vehicle would not be sold as a retail unit due to the failed safety & service inspection. The $4798 needed to fix the vehicle would have put the vehicle's cost outside of its estimated market value. Seelye Auto Group has strict safety standards and market guidelines our pre-owned vehicles must meet in order to be deemed "READY FOR RETAIL". This particular unit did not meet those standards thus the reason why we rescinded our offer to sell... read more
They did respond promptly but told me immediately that I needed to find my own shipping company as they did not ship vehicles. I understand that but most other dealers will tell you that they will give you some names that I can get quotes from and then we proceed to talking about the vehicle This dealer however abruptly hung up. I am purchasing a vehicle, the exact vehicle in fact at another dealer In Michigan. I would have bought this vehicle, not after the way I was dismissed
Business response:
Tammi - We apologize for not meeting your expectations. I would love to discuss what transpired so we can correct our missteps. Seelye Ford is committed to complete customer satisfaction and your input will help us move towards that goal. We appreciate the feedback and will take your input seriously. Chip Diggs - 269-488-0631 / cdiggs@seelye.com
We couldn't work a deal, but they were polite and professional.
Recieved an email right away about the truck ibwas interested in but unfortunately it was already sold.
I have no real review. I did get a call from them, but I bought a car somewhere else.
Saw this car online. Sent request to be contacted. Received response via email that someone would contact me. Didnât hear back so I called them. The price I was quoted was significantly higher than the price listed on the website. I was told that must have been a mistake. Right.
Business response:
Mark: We apologize for not meeting your expectations. We truly understand the confusion however this platform does not allow the dealer to show rebates on a car. I have subsequently sent you an email with an example of how two vehicles will be shown on several different sites but still have the same final price. We hope this clarifies the pricing issue with you. We understand there are parts of the transaction that can be confusing so we hope the examples we sent help. Seelye AG and Seelye Ford are committed to 100% transpar... read more
Great experience!
Business response:
Derek: Thanks for the review. We appreciate your business and would love to know what we could have done to earn a 5-Star review. Seelye Ford and Seelye AG is committed to giving our clients 5 star service and your input will help us understand what we need to do to get better. We'd love to hear your thoughts so if you get a chance please shoot me an email or give me a call and let me know what we can do to better serve you the next time you are in. Chip Diggs - DMM - Seelye AG - 269-488-0631 or cdiggs@seelye.com
I had an extremely positive experience with Seely Ford. Even though the pricepoint was not congruent with what I was willing to pay, the selling agent was wonderful and understood what I was looking for and did not blow me off like other dealerships had in the past. Raymond Wank was the salesman and he has assured me that he would be looking for something in my price range. Thank you Ray and Seelye, don't let this one go!!!
Frequently asked questions about Seelye Ford of Kalamazoo
How is Seelye Ford of Kalamazoo rated?
Seelye Ford of Kalamazoo has a 4.8 star rating with 5,627 reviews.
When is Seelye Ford of Kalamazoo open?
Seelye Ford of Kalamazoo is open now. It will close at 6:00 p.m.
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