This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Secura Key
- Security Services
- Los Angeles, CA
About this business
Location details
20301 Nordhoff St, Los Angeles, CA, 91311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been doing business with this company and using its products for over 25 years. Apparently they finally decided to close / file bankruptcy or something I’m not quite sure. they’ve been selling their hardware right up until a few months ago. I have 3 facilities that use their card readers. I am told I can no longer get card keys. The cards for the secura key readers that I have are proprietary and nobody else makes them so now I’ve got to replace all my card readers / systems, etc. They really screwed me over.
Whatever you do - DO NOT climb aboard The Diplomat. You've been warned...
I decided to order a new system from Securakey since I had past experience with their products. I don’t know what happened between then and now but they are an absolute joke. I’ve been waiting for 3 months and all I get is excuse after excuse. I just canceled the order because I can’t spend my money with a company that absolutely does not care about anything at all. They are the definition of incompetent. Total waste of time!
As a customer of Secura Key for decades....very disappointed with their current state of customer service and output. Countless orders waiting on backorder with no real response from Customer service. Lead times are never met and order fulfillment is unreliable. Unfortunately, will be looking into alternate sourcing in the near future if nothing changes.
Frequently asked questions about Secura Key
How is Secura Key rated?
Secura Key has a 3.1 star rating with 19 reviews.
When is Secura Key open?
Secura Key is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com