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Secura Insurance A Mutual Company
- Insurance
- Appleton, WI
About this business
Secura Insurance A Mutual Company is located at 2401 S Memorial Dr, Appleton, WI. This business specializes in Insurance.
Location details
2401 S Memorial Dr, Appleton, WI, 54915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Secura was the insurance of the person-at-fault in our auto accident claim and they were absolutely wonderful to work with. They responded almost immediately, took responsibility for the damages, paid for all of the repairs plus a rental that fit my large family. I never felt like they wouldnt take care of us. Even an issue at the repair shop was completely taken care of by Secura without hesitation. I may switch carriers now!
I have had 2 claims. The first for roof damage from straight line winds. My claim was handled quickly. The second recent claim was a property fire involving 11 agencies responding. My claim was again handled quickly by Kayne ****and Anton insurance agency.
Business response:
Thanks for taking the time to leave a review, Chad. We know that filing a claim can come with a lot of uncertainty. We are happy to hear you had a smooth experience working with us!
This has been a nightmare for my family. We had a policy to cover the property and business losses. Secura has ruined us after a vandalism incident. The stress that this has put on us all. We lost my son in law due to ulcers he developed with all the stress of this. This company shows such greed and should not be allowed to operate. We are in Federal Court now against them we have tried to negotiate with them, but so far they have been unwilling. We are now moving towards trial or possibly removing it from Federal Court to m... read more
Secura has put me through an absolute nightmare. I had vandalism to my building. We got through the first part, but later found out due to water damage to my building which is over 15,000 square foot the electrical had to be redone and the electric to the HVAC units had to be redone. We cannot get the entire roof finished until this is done. We are now into over 7 months into this and we do not have a resolution and were told to stop with any electric work until a resolution was made. We still have no resolution. I have done... read more
Secura has put me through an absolute nightmare. I had vandalism to my building. We got through the first part, but later found out due to water damage to my building which is over 15,000 square foot the electrical had to be redone and the electric to the HVAC units had to be redone. We cannot get the entire roof finished until this is done. We are now into over 7 months into this and we do not have a resolution and were told to stop with any electric work until a resolution was made. We still have no resolution. I have done... read more
WORST company EVER! I switched all my insurance to Secura 1/2020 Business and Personal I had a theft claim... WORST experience ever dealing with the claims process was as bad as having everything stolen again. To add salt to the wound today I received a Notice of Non Renewal of that property. I am canceling all of my remaining insurance with them.... BUYER BEWARE of SECURA
Worst experience EVER dealing with an insurance claim. Poor communication from all levels and on all fronts, poor customer service. Rude. I only had dealings with this insurance company due to an injury claim, but I will NEVER use them for anything.
Dealing with Secura Insurance Co. was worse than the accident itself. They filed their accident report wrong and won't fix it. Now I suffer with higher premiums with my new company. Over a year later and it still isn't right.<br /> <br /> <br />
First We had to put up 6 months worth of premiums just for them to take us on. And we have perfect driving records. No moving violations OR accidents in over 20 years. We had our son on our policy also but he has a good record also. When he bought his own vehicle he had to get his own insurance. So we wanted him removed from our policy. Secura was not happy we took him off. We had to send them a copy of his insurance to prove it. So today we get an email from Secura stating they found another driver in the home. A person by ... read more
Business response:
Complaint/Insured Barry ********is unhappy SECURA allegedly requested a copy of their son's insurance policy when they requested he be removed from their policy with SECURA. They are also unhappy SECURA asked about a person named Argraff ********who SECURA was advised by a vendor named Explore that this individual may be living in their household. SECURA first insured the *********effective 2/7/20. The policy was issued with 3 vehicles and 3 drivers listed, specifically the named insureds, Barry and Donna ********, and their... read more
Frequently asked questions about Secura Insurance A Mutual Company
How is Secura Insurance A Mutual Company rated?
Secura Insurance A Mutual Company has a 2.1 star rating with 14 reviews.
When is Secura Insurance A Mutual Company open?
Secura Insurance A Mutual Company is open now. It will close at 4:30 p.m.
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