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Sears Home Appliance Showroom
- Appliances
- League City, TX
About this business
Sears Home Appliance Showroom in League City, TX is your destination for major appliances including washers, dryers, refrigerators, dishwashers, and more! Shop our vast inventory of top name brand appliances and consult with our knowledgeable staff for guidance on your next purchase. Come by and get to know us!
Location details
2805 Gulf Fwy S Suite H, Suite H, League City, TX, 77573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought our washer and dryer here, customer service was honest and informative. Delivery was on the day as expected, actually came a couple hours earlier so that was a plus!
Business response:
Hi Jelly, thank you for taking a moment to share your recent shopping experience with us. We are thrilled to hear that the associates at your local store went above and beyond to provide you with outstanding customer service! Have a great day!
Terrible service! Bought brand new Kenmoe Elite microwave with purchase protection plan in September 2017. Unit died today, after only 7 months. Sears web site won’t even let me register my product. Spent 2 hours on phone tonight trying to get repair scheduled - after being transferred twice and trying three different numbers, still no resolution. What a joke your customer service department is - all seem to be trained to provide non-answers!
Business response:
John, I want to apologize for the service you have received to this point. Please email me directly at customerservice.searshouston@gmail.com with your name, the phone number the order was placed under and/or the sales check number. I will escalate this and get you a resolution asap. Thank you for your patience.
Terrible !!!!!!! Bought 2k kenmore elite washer and dryer and was told it would be delivered 12/20/17. Received call 12/19/17 at 9pm saying deliveries are delayed 2 hours. Now my window of delivery is 8-10pm. Really!!?? 10pm rolls around no communication from sears or delivery service on 12/20/17. Call and get India call center whomshe says my order was changed!!!! Really who the hell changed it?!!!! I didn’t!!! Poor service and now new delivery date is 12/26!!!! Really! Who made that! Poor customer experience and poor opera... read more
Business response:
Hi Mr & Mrs West, your appliances are enroute. They will be delivered between 2 & 4 today. Again, we apologize for this inconvenience. Thank you for your patience.
Business response:
Hello Kara, thank you for taking a moment to share your recent shopping experience with us. We are thrilled to hear that the associates at your local store went above and beyond to provide you with outstanding customer service.
I'm giving this review because of Jimmy! I have had so many problems with my Samsung washer, and he has saved me so much headache by walking me through things. I have a newborn and a potty training 2 year old so doing a lot of laundry, and don't have time or patience for hours with customer service. Jimmy has saved me!
I will NEVER again do business with SEARS Home Appliance off o 45 and 646. We bought a fridge, washer and dryer 3 weeks ago. We had to wait for the delivery due to the dryer being on back order. We got the call last night they would deliver between 11 and 2 today. Then at 10:55 this morning that they couldn't deliver today, it would be Monday (due to the washer this time)...as I'm currently putting all our food into ice chests to be ready for the delivery. They did NOTHING to try and fix the situation and lost our business c... read more
Business response:
Emily we are sorry for your situation. The washer delay from the vendor set everything back. Jimmy the store manager did approve delivery to go ahead and deliver the refrigerator and dryer. However he was late in doing so, which made us miss your delivery window. We still would have delivered it would have just been later in the day. This situation could have been handled better in several aspects, and we acknowledge that. Again we are sorry for the mess up and wish we could have done better.
Business response:
Hi Stephanie, I want to apologize for all of the problems you have had regarding your new refrigerator. One of our local district managers will be contacting you tomorrow. If there is a different phone number you would us to use, please private message me. Again, we apologize.
Awesome Place to shop. Kid friendly atmosphere, clean and organized nice Sales people.
Frequently asked questions about Sears Home Appliance Showroom
How is Sears Home Appliance Showroom rated?
Sears Home Appliance Showroom has a 3.7 star rating with 91 reviews.
When is Sears Home Appliance Showroom open?
Sears Home Appliance Showroom is open now. It will close at 6:00 p.m.
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